What users are saying about
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Top Rated
170 Ratings
23 Ratings
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Score 6.1 out of 100

Cisco Umbrella

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Top Rated
170 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Barracuda Web Security Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco Umbrella is rated higher in 1 area: Usability

Likelihood to Recommend

9.4

Barracuda Web Security Gateway

94%
7 Ratings
8.8

Cisco Umbrella

88%
76 Ratings

Likelihood to Renew

Barracuda Web Security Gateway

N/A
0 Ratings
9.3

Cisco Umbrella

93%
11 Ratings

Usability

8.0

Barracuda Web Security Gateway

80%
1 Rating
9.5

Cisco Umbrella

95%
4 Ratings

Availability

Barracuda Web Security Gateway

N/A
0 Ratings
10.0

Cisco Umbrella

100%
8 Ratings

Support Rating

9.5

Barracuda Web Security Gateway

95%
5 Ratings
7.7

Cisco Umbrella

77%
74 Ratings

Implementation Rating

Barracuda Web Security Gateway

N/A
0 Ratings
8.9

Cisco Umbrella

89%
10 Ratings

Ease of integration

Barracuda Web Security Gateway

N/A
0 Ratings
8.6

Cisco Umbrella

86%
8 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
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Cisco

Cisco Umbrella is perfect in an environment where you allow internet browsing without any restrictions on the types of websites. It allows you to categorize certain websites and block them at the DNS level. If you already have a web proxy installed and are blocking certain categories of websites on that proxy, then Cisco Umbrella is probably not the right tool for you.
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Pros

Barracuda Networks, Inc.

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
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Cisco

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
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Cons

Barracuda Networks, Inc.

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
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Cisco

  • Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
  • Integration between other Cisco and Meraki products is complicated.
  • Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
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Pricing Details

Barracuda Web Security Gateway

Starting Price

Editions & Modules

Barracuda Web Security Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cisco Umbrella

    Starting Price

    Editions & Modules

    Cisco Umbrella editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Barracuda Networks, Inc.

      No answers on this topic

      Cisco

      We have had an excellent experience with Cisco products generally and Umbrella specifically. From implementation to continuity we have nothing to take issue or complain about with this product. Would highly recommend this product as we 100% intend to renew from our end.
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      Usability

      Barracuda Networks, Inc.

      There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
      Read full review

      Cisco

      The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
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      Reliability and Availability

      Barracuda Networks, Inc.

      No answers on this topic

      Cisco

      I have to give a 10 here. I think I've had maybe one or two times in 13 years I had issues. Only one time it was an issue inside OpenDNS/Umbrella. Sometimes you have to tune a content category or add an exception but I would ALWAYS rather have to do that then mop up a mess
      Read full review

      Support Rating

      Barracuda Networks, Inc.

      Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
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      Cisco

      Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
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      Implementation Rating

      Barracuda Networks, Inc.

      No answers on this topic

      Cisco

      The implementation of the Cisco Umbrella client on organizational units was pretty straight forward. The implementation behind the scenes was a bit more trickier but manageable. This was due to needing open the correct channels to allow for the correct communication to the Cisco Umbrella servers. Once everything was up and running, setting up the policies and requiring them was simple.
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      Alternatives Considered

      Barracuda Networks, Inc.

      SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
      Read full review

      Cisco

      We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
      Read full review

      Return on Investment

      Barracuda Networks, Inc.

      • I came into the company with Barracuda already implemented so it worked well for a number of years.
      • Their support contract was a bit pricey.
      • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
      Read full review

      Cisco

      • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
      • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
      • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
      Read full review

      Screenshots

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