What users are saying about
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Top Rated
118 Ratings
22 Ratings
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Score 9 out of 100

Cisco Umbrella

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Top Rated
118 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Barracuda Web Security Gateway

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

This program, once properly set up, provides an amazing level of DNS security that I believe is second to none. While the platform is amazing and the service it provides is great, that doesn't mean that it is perfect. Like any product that I have ever used, there is always room for improvement which is why I am glad that we are in the hands of Cisco.
Anonymous | TrustRadius Reviewer

Pros

Barracuda Web Security Gateway

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Jay Glatt | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Barracuda Web Security Gateway

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Barracuda Web Security Gateway

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Barracuda Web Security Gateway

Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Barracuda Web Security Gateway

Barracuda Web Security Gateway 9.4
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Jay Glatt | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 8.1
Based on 58 answers
We haven't had to contact their support very often, which is good. The few times we've had problems with sites getting categorized incorrectly, they've been able to fix the issue, but not always quickly. We've had a couple issues with sites that are classified as New that sometimes get blocked, and their response has been to wait a couple days and it won't be categorized as new anymore, so not exactly a quick fix.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Web Security Gateway

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Barracuda Web Security Gateway

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Derek Schroeder | TrustRadius Reviewer

Cisco Umbrella

We evaluated 3-4 primary competitors when searching for our optimal security solution. We found Cisco Umbrella to be the best choice for us due to the on / off premise functionality aspect that we felt other competitors were lacking in this area. The value preposition was also more compelling for the Cisco Umbrella product as we felt based on our specifications it was a slightly more cost competitive solution. Overall we are very happy with our decision.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Web Security Gateway

  • I came into the company with Barracuda already implemented so it worked well for a number of years.
  • Their support contract was a bit pricey.
  • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Screenshots

Cisco Umbrella

Pricing Details

Barracuda Web Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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