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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Web Security Gateway

    Score9 out of 10
    N/ABarracuda Web Security Gateways now available in the 200 through 1000 series provide web content filtering as well as access and advanced threat protection, and are available as physical appliances, virtual appliances, or as a SaaS.N/A

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
    Pricing
    Barracuda Web Security GatewayCisco Umbrella
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Barracuda Web Security GatewayCisco Umbrella
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Barracuda Web Security GatewayCisco Umbrella
    Considered Both Products
    Barracuda Networks Inc.
    No answer on this topic
    Cisco
    Chose Cisco Umbrella
    We were using the Barracuda Networks Web Filtering appliance for a portion of this use case, and at one time, we were using both Umbrella and Barracuda Web Filter. We let the Barracuda support expire due to issues between Barracuda Support and Sales, and have since been using …
    Incentivized
    Chose Cisco Umbrella
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it …
    Incentivized
    Chose Cisco Umbrella
    I have used several different solutions over the years. The Cisco Umbrella solution is by far a way better solution than anything I have used. IT is easy to easy with basic implementations vs. others. Cisco Umbrella is more accurate than other solutions (though not as deeper …
    Incentivized
    Chose Cisco Umbrella
    Cisco has more options in configuring monitoring/blocking.
    Incentivized
    Chose Cisco Umbrella
    Barracuda has some additional feature sets in its physical Web Security Gateway hardware, however Umbrella has been more reliable for what we are doing in our environment.
    Incentivized
    Chose Cisco Umbrella
    We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS …
    Incentivized
    Chose Cisco Umbrella
    For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not.
    Incentivized
    Chose Cisco Umbrella
    OpenDNS Umbrella Web Filtering has a wide variety of default sites that are blocked. These sites didn't even appear in a list of sites in our other products. OpenDNS Umbrella Web Filtering compliments our network as a whole where the other products have gaps.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    91 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    88 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    92 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    84 Answers
    Best Alternatives
    Barracuda Web Security GatewayCisco Umbrella
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Forcepoint SWG
    Score8 out of 10
    No answers on this topic
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Barracuda Web Security GatewayCisco Umbrella
    Likelihood to Recommend
    8.0
    (9 ratings)
    8.9
    (124 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (15 ratings)
    Usability
    8.0
    (1 ratings)
    7.5
    (10 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (2 ratings)
    Support Rating
    9.4
    (3 ratings)
    6.9
    (63 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.5
    (11 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.5
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (3 ratings)
    User Testimonials
    Barracuda Web Security GatewayCisco Umbrella
    Likelihood to Recommend
    Barracuda Networks Inc.
    For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
    Read full review
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway.
    • Helps manage bandwidth to improve network performance.
    • Easy to use.
    • Allows you to perform SSL inspections to view content on social networks.
    • Help prevent data loss.
    • Protect our privacy.
    Incentivized
    Read full review
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    Cons
    Barracuda Networks Inc.
    • I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do.
    Read full review
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Usability
    Barracuda Networks Inc.
    There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
    Incentivized
    Read full review
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Reliability and Availability
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Performance
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Support Rating
    Barracuda Networks Inc.
    Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.
    Incentivized
    Read full review
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Online Training
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Alternatives Considered
    Barracuda Networks Inc.
    SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
    Incentivized
    Read full review
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    Scalability
    Barracuda Networks Inc.
    No answers on this topic
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • I came into the company with Barracuda already implemented so it worked well for a number of years.
    • Their support contract was a bit pricey.
    • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
    Incentivized
    Read full review
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    ScreenShots

    Barracuda Web Security Gateway Screenshots

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