Basware AP Automation vs. Happay vs. Quadient Accounts Payable

The system it self and its functionality is great. Most screens and work flows are easy to understand and use without any training. Its usually obvious what the next step is for the user, e.g adding coding, review etc. The information shown to the user is also built in a good way and the overall "feel" of the system is among best in market. Some of the admin parts require Basware AP Automation help, even though you technically can do it yourself as admin, the documentation available is not enough to help you through it.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Happay is the best for all expenses which are unique in nature for employees. It creates the Flexibility of the wallet and incorporates ease of access for both the employer and the employee. Bill submissions are made much easier with the features along with the scanning of the bills. Happay helps in going completely paperless as well as an accounting tool for businesses, especially in MSME and SME companies which benefit from a greater tool.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Use it when you have a small workforce or handle most tasks alone. It's an ecosystem of relationships, and explaining the relationships between components can be hard for others. Like approval channels setup and how it affects invoice coding for approval. Better to separate these aspects between the admin and the clerk. Incredibly helpful in evaluating your workload and planning weekly check runs. Allows you to see far ahead what's coming down the pipeline and course-correct as appropriate. Seamless sync with QuickBooks. Great customer service, always responding promptly and on point.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Clear and intuitive software interface.
• Easy to see the entire history of what happened to invoice.
• Good integration with ERP system.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Clean UI
• Organised expense report
• Clear timelines of payout

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• GL Coding
• Approval System
• Updates

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• There needs to be an easier way to view past invoices as the current method requires that you select from the pull-down menu each and every time
• Instructions for the more commonly used features should be available within the program itself rather than having to search the online help index in order to find this information (bubble pop ups would be nice)
• More functionality should be build into the invoice processing system (you should be able to forward via email, include screenshots, etc)

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very difficult to retrieve expenses that have already been approved
• Filling in data with required time stamp, which is difficult to do for each expense

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I wish the export function allowed more options for the posting date of invoices. All invoices have the same posting date once they reach Sage 300, but this must be changed when they reach the transaction file. We should have the option of using the invoice date as the posting date or a selected date.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

At this time we don't really need to review the use of the program. In the future as we grow with new partnerships, purchases and expenses and revenue we may at some point look at reviewing our use but for now and the immediate future there is no need to review such

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The GUI and workflows are easy to understand. It makes sense where the "buttons" and menus are located. Design is overall getting improvements constantly as well, so there is updates coming all the time. System is quick, few bugs and errors that cause issues. Up time and accessibility is on a very good level.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a fairly simple and easy to understand product. it is very intuitive. we were able to have our entire staff up and running within a week of our go live date with limited training required. Once everyone learned how to use it, there hasn't been any questions or errors. the layout is logical and the filtering options are quick and easy to use

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I have not faced any issues for which I had to call the support team, so I gave an average rating for the Happay Support Team.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Happy has a much slick UI and it's easy to understand.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

These are all user friendly with great tracking. I can simply navigate through this program and reuse all the information. I like simple and fast programs because i need to move from one thing to another and this make that ease for me. i don't know how in would work with out it. thanks

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Time Management saving people from Hard copies
• Paper less so lesser cost
• Improved expense planning
• Category based cost optimisation

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Saves manpower, but we don't track the numbers closely.
• Improved transparency of approval and access to information.
• Reliability and peace of mind.
• Ease of operation

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info