What users are saying about
25 Ratings
7 Ratings
25 Ratings
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Score 7.3 out of 100
7 Ratings
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Score 5.8 out of 100

Feature Set Ratings

  • Benchmark Email ranks higher in 3 feature sets: Email & Online Marketing, Reporting & Analytics, Pre-Send Testing

Email & Online Marketing

9.5

Benchmark Email

95%
4.9

MessageGears

49%
Benchmark Email ranks higher in 9/9 features

WYSIWYG email editor

7.8
78%
6 Ratings
2.9
29%
2 Ratings

Dynamic content

10.0
100%
6 Ratings
5.3
53%
3 Ratings

Ability to test dynamic content

9.3
93%
4 Ratings
4.8
48%
3 Ratings

Landing pages

10.0
100%
4 Ratings
N/A
0 Ratings

A/B testing

10.0
100%
6 Ratings
4.6
46%
3 Ratings

Mobile optimization

10.0
100%
7 Ratings
8.0
80%
1 Rating

Email deliverability reporting

10.0
100%
11 Ratings
3.7
37%
3 Ratings

List management

10.0
100%
7 Ratings
4.8
48%
3 Ratings

Triggered drip sequences

8.2
82%
4 Ratings
4.7
47%
3 Ratings

Reporting & Analytics

8.3

Benchmark Email

83%
1.5

MessageGears

15%
Benchmark Email ranks higher in 3/3 features

Dashboards

7.6
76%
6 Ratings
1.7
17%
3 Ratings

Standard reports

10.0
100%
7 Ratings
1.7
17%
3 Ratings

Custom reports

7.2
72%
3 Ratings
1.3
13%
3 Ratings

Pre-Send Testing

10.0

Benchmark Email

100%
4.4

MessageGears

44%
MessageGears ranks higher in 5/7 features

Inbox Display

10.0
100%
1 Rating
7.0
70%
1 Rating

Email Previews

10.0
100%
1 Rating
2.4
24%
2 Ratings

URL Validation

N/A
0 Ratings
1.0
10%
1 Rating

Link Tracking

N/A
0 Ratings
5.3
53%
3 Ratings

Image Validation

N/A
0 Ratings
7.0
70%
1 Rating

Spelling and Grammar Check

N/A
0 Ratings
6.0
60%
1 Rating

Spam Testing

N/A
0 Ratings
2.1
21%
2 Ratings

Attribute Ratings

  • Benchmark Email is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Benchmark Email

70%
7 Ratings
4.5

MessageGears

45%
3 Ratings

Likelihood to Renew

8.0

Benchmark Email

80%
1 Rating

MessageGears

N/A
0 Ratings

Usability

Benchmark Email

N/A
0 Ratings
6.0

MessageGears

60%
1 Rating

Support Rating

Benchmark Email

N/A
0 Ratings
8.0

MessageGears

80%
1 Rating

Likelihood to Recommend

BenchmarkONE

For low volume non-profits, Benchmark Email provides a respectable free service. Ease of use is high and customization of the email is good. The discount for 501(c)(3) organizations and fully free use for non-profits that help children is commendable. Although the GUI editor is flexible and easy to learn, it does have some issues with certain detailed formatting concerns, like properly showing the newlines between paragraphs. Image/photo processing and presentation is similarly both easy to use, but frustrating due to some capability gaps and quirks, like specifying image sizes and display on hi-resolution devices.

Overall, Benchmark Email provides a good service that is easy to learn to expand your communication reach; however, the ROI and satisfaction may not be as high if paying fees comparable to other offerings.
Read full review

MessageGears

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
Read full review

Pros

BenchmarkONE

  • 2,000 contact list space available with no time limit to those who can't upgrade.
  • The AB Testing feature helps to improve the performance of your emails by experimenting with different content and send times to determine what works best. Thus great emailing objectives are easier to achieve.
  • There is a feature where website and email engagement trigger an automatic email series. For example, the automatic flow of a subscriber from a leads list to a customer list upon making a purchase is awesome.
Read full review

MessageGears

  • The MessageGears Support team is very helpful.
Read full review

Cons

BenchmarkONE

  • List maintenance -- navigating multiple lists is a cumbersome activity.
  • Analytics about user engagement could be better. It's not super robust, especially if you're used to Google Analytics.
  • Customer support is kind of slow to get back to us.
Read full review

MessageGears

  • Multivariate testing
  • WYSIWYG email builder
  • SQL audience error report
  • Native reporting
Read full review

Pricing Details

Benchmark Email

Starting Price

$0 per month

Editions & Modules

Benchmark Email editions and modules pricing
EditionModules
ProStarting at $131
EnterpriseCustom2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

MessageGears

Starting Price

Editions & Modules

MessageGears editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    BenchmarkONE

    No answers on this topic

    MessageGears

    Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
    Read full review

    Support Rating

    BenchmarkONE

    No answers on this topic

    MessageGears

    MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
    Read full review

    Alternatives Considered

    BenchmarkONE

    I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email marketing program. It's also fairly affordable
    Read full review

    MessageGears

    MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
    Read full review

    Return on Investment

    BenchmarkONE

    • If we think particularly on the ROI then benchmark email gives you a definite amount of ROI. But it takes time, you will see the results after a six month span of time. Because sending an email itself is a slow and steady process to follow.
    Read full review

    MessageGears

    • Sending more email!
    • Onboarding handoff was a little rough
    • Great control on who we are sending to
    • Dynamic content is very easy!
    Read full review

    Screenshots

    Add comparison