What users are saying about
12 Ratings
114 Ratings
12 Ratings
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Score 5 out of 100
114 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

ProjectWise

If you need something more than just a file server, my advice: try it, if you like it use it, if you find it is slowing you down try ANY of the many other products out there.

It is capable, it is highly developed, it is better than a file server, but it is not streamlined and is in need of a major overhaul for an acceptable 21st century user experience. I personally have threatened to quit my job if we changed from our current document management system to ProjectWise, this is not because ProjectWise is not a good product, it is because I just want to be able to do my job without wasting time fighting the system.
Johnathon Page | TrustRadius Reviewer

M‑Files

In the available document management software, M-Files suits most of the business needs. It has a lot of good feature inbuilt that makes document management easier for any organization. Basically, if you are into the application then we need not want to go out of the application for any document management activity and it provides good connectors to Microsoft application that also makes easier with editing the documents.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

ProjectWise
7.4
M‑Files
Plan distribution & viewing
ProjectWise
8.0
M‑Files
Plan markups & sharing
ProjectWise
8.0
M‑Files
Issue tracking & punchlists
ProjectWise
7.0
M‑Files
Photo documentation
ProjectWise
7.0
M‑Files
Jobsite reports
ProjectWise
7.0
M‑Files
Document sharing
ProjectWise
5.2
M‑Files
RFI tools
ProjectWise
9.0
M‑Files
Collaboration & approvals
ProjectWise
8.0
M‑Files
As-built drawings
ProjectWise
7.0
M‑Files
Submittal design and management
ProjectWise
8.0
M‑Files

Estimating

ProjectWise
7.6
M‑Files
Takeoff tools
ProjectWise
8.0
M‑Files
Job costing
ProjectWise
7.0
M‑Files
Cost databases
ProjectWise
8.0
M‑Files
Cost calculator
ProjectWise
7.0
M‑Files
Bid creation
ProjectWise
8.0
M‑Files

Enterprise Content Management

ProjectWise
M‑Files
7.8
Content capture & imaging
ProjectWise
M‑Files
7.3
File sync, storage & archiving
ProjectWise
M‑Files
8.4
Document management
ProjectWise
M‑Files
8.4
Records management
ProjectWise
M‑Files
6.9
Content search & retrieval
ProjectWise
M‑Files
7.5
Enterprise content collaboration
ProjectWise
M‑Files
8.0
Content publishing & creation
ProjectWise
M‑Files
8.0
Security, risk management & information governance
ProjectWise
M‑Files
8.2
Contract lifecycle management
ProjectWise
M‑Files
8.3
Automated workflows
ProjectWise
M‑Files
7.9
Artificial intelligence
ProjectWise
M‑Files
7.3
Mobile support
ProjectWise
M‑Files
7.4
Integration
ProjectWise
M‑Files
7.8

Pros

ProjectWise

  • Enables file sharing
  • Version control of design documents
  • Collaboration between teams around thew globe
Arun Antony | TrustRadius Reviewer

M‑Files

  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
Penny Arnold | TrustRadius Reviewer

Cons

ProjectWise

  • It's worse than a virus, it WILL get into every part of your system, with the only way to get rid of it is to do a full system format.
  • Integration is dependent on if Bentley wishes to support your software.
  • DMS system, it just makes it incompatible with native programs unless you have integration, which is at Bentley's discretion for support, exporting to your system is a work around, though this takes significant time to export and to re-teach PW linked file locations when you reimport it.
  • Clunky user interface, if you want to work on more than 1 file at a time expect to be at least 50-80% slower.
  • a Labyrinth of forms that are prone to user error.
  • Interface straight out of Windows 2000, and that's generous.
  • Inability to delete or even "Recycle bin" files, this is more an admin issue but most PW instance lock out deleting files, which makes it impractical for general use.
  • Encourages unnecessary and convoluted workflows, This comes down to the Pro of "The backend is customisable," it may be customisable but this encourages system admins to write convoluted and time consuming workflows just because they can.
  • Seems to require an IT team to manage it - this probably relates to the highly customisable component.
Johnathon Page | TrustRadius Reviewer

M‑Files

  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
Jason von Innerebner | TrustRadius Reviewer

Likelihood to Renew

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 3.7
Based on 10 answers
Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
Anonymous | TrustRadius Reviewer

Usability

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.4
Based on 7 answers
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 3 answers
always there.
Tim Goetz | TrustRadius Reviewer

Performance

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Tim Goetz | TrustRadius Reviewer

Support Rating

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 3.7
Based on 6 answers
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
Anonymous | TrustRadius Reviewer

In-Person Training

ProjectWise

No answers on this topic

M‑Files

We had online conference call training with a recording to use later as needed
Anonymous | TrustRadius Reviewer

Online Training

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 9.1
Based on 2 answers
They answer all questions and record your training for later use.
Anonymous | TrustRadius Reviewer

Implementation Rating

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 8.9
Based on 4 answers
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ProjectWise

Bentley ProjectWise from a user perspective just does not stack up to even something as simple as Dropbox. ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the users do as they please defeating everything it stood for and using it as a big Dropbox account, though even then the user interface couldn't be improved still causing significant workflow delays. I would reluctantly leave a good company if they implement ProjectWise, I respect that it's powerful for system admins but it sucks for users. This means 2-10% of what it is used for is well designed while the other 98-90% of its functions are just bogged down by a lack of development in its user interface and I say this as someone who has periodically used it over the last 10 years and seen no effective improvement in usability. Bentley ProjectWise was one of the first I believe to do this type of system, but as is common with being the first is you don't keep up with the times and bring a lot of baggage with you.
Johnathon Page | TrustRadius Reviewer

M‑Files

The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Sarah M.C. von Innerebner | TrustRadius Reviewer

Scalability

ProjectWise

No score
No answers yet
No answers on this topic

M‑Files

M‑Files 10.0
Based on 1 answer
do so much more than we need but has all the stuff we do need.
Tim Goetz | TrustRadius Reviewer

Return on Investment

ProjectWise

  • Positive ROI because of this best in market document sharing tool
  • All design teams in my organisation use this
  • Recommended by most of our project coordinators
Arun Antony | TrustRadius Reviewer

M‑Files

  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ProjectWise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

M‑Files

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ProjectWise
1.4
M‑Files
6.9

Likelihood to Renew

ProjectWise
M‑Files
3.7

Usability

ProjectWise
M‑Files
9.4

Reliability and Availability

ProjectWise
M‑Files
9.1

Performance

ProjectWise
M‑Files
9.1

Support Rating

ProjectWise
M‑Files
3.7

Online Training

ProjectWise
M‑Files
9.1

Implementation Rating

ProjectWise
M‑Files
8.9

Scalability

ProjectWise
M‑Files
10.0

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