What users are saying about
16 Ratings
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Top Rated
143 Ratings
16 Ratings
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Score 7.3 out of 100

M‑Files

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Top Rated
143 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Human Resource Management

    9.0

    ProjectWise

    90%

    M‑Files

    Feature Set Not Supported
    N/A
    Bentley ProjectWise ranks higher in 1/1 features

    Compliance data (COBRA, OSHA, etc.)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting & Analytics

    9.8

    ProjectWise

    98%

    M‑Files

    Feature Set Not Supported
    N/A
    Bentley ProjectWise ranks higher in 4/4 features

    Dashboards

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Standard reports

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom reports

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Data exportability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Construction Project & Field Management

    8.5

    ProjectWise

    85%

    M‑Files

    Feature Set Not Supported
    N/A
    Bentley ProjectWise ranks higher in 14/14 features

    Plan distribution & viewing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Plan markups & sharing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Issue tracking & punchlists

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Photo documentation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Jobsite reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Document sharing

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    RFI tools

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Collaboration & approvals

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    As-built drawings

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Submittal design and management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Checklists

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Meeting Minutes

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Specifications

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Change orders

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Estimating

    8.5

    ProjectWise

    85%

    M‑Files

    Feature Set Not Supported
    N/A
    Bentley ProjectWise ranks higher in 2/2 features

    Job costing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Cost calculator

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • M‑Files is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.1

    ProjectWise

    51%
    2 Ratings
    8.5

    M‑Files

    85%
    67 Ratings

    Likelihood to Renew

    ProjectWise

    N/A
    0 Ratings
    1.5

    M‑Files

    15%
    11 Ratings

    Usability

    ProjectWise

    N/A
    0 Ratings
    5.5

    M‑Files

    55%
    8 Ratings

    Availability

    ProjectWise

    N/A
    0 Ratings
    9.1

    M‑Files

    91%
    6 Ratings

    Performance

    ProjectWise

    N/A
    0 Ratings
    9.1

    M‑Files

    91%
    4 Ratings

    Support Rating

    ProjectWise

    N/A
    0 Ratings
    1.7

    M‑Files

    17%
    12 Ratings

    Online Training

    ProjectWise

    N/A
    0 Ratings
    9.1

    M‑Files

    91%
    2 Ratings

    Implementation Rating

    ProjectWise

    N/A
    0 Ratings
    6.4

    M‑Files

    64%
    9 Ratings

    Configurability

    ProjectWise

    N/A
    0 Ratings
    9.6

    M‑Files

    96%
    2 Ratings

    Product Scalability

    ProjectWise

    N/A
    0 Ratings
    10.0

    M‑Files

    100%
    1 Rating

    Vendor post-sale

    ProjectWise

    N/A
    0 Ratings
    9.6

    M‑Files

    96%
    2 Ratings

    Vendor pre-sale

    ProjectWise

    N/A
    0 Ratings
    9.6

    M‑Files

    96%
    2 Ratings

    Likelihood to Recommend

    Bentley Systems

    ProjectWise is good for really large projects with many team members. I would not recommend it for small projects or those with a small team of people working on them. It is best for technical people and those who plan to use it daily. There are better FTP options out there if you just want to use them for file sharing.
    Read full review

    M‑Files

    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Read full review

    Pros

    Bentley Systems

    • It works for collaboration
    • The backend is customisable to do work that other document management systems just cannot do.
    Read full review

    M‑Files

    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Read full review

    Cons

    Bentley Systems

    • many users cannot be in the same file at the same time
    • files are not automatically freed upon closure
    • copying files to another ProjectWise folder is complicated. There is an option to copy, another to copy to, etc.
    Read full review

    M‑Files

    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Read full review

    Pricing Details

    ProjectWise

    Starting Price

    Editions & Modules

    ProjectWise editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      M‑Files

      Starting Price

      Editions & Modules

      M‑Files editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Bentley Systems

        No answers on this topic

        M‑Files

        Because M-Files became a important tool inside the company. It supports very well the way that a document should be handle. The idea of using metadata instead of the physical file is too much better than handle folders and files. It has capabilities to create new features that can automate the daily basis usage of users, improving performance.
        Read full review

        Usability

        Bentley Systems

        No answers on this topic

        M‑Files

        It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
        Read full review

        Reliability and Availability

        Bentley Systems

        No answers on this topic

        M‑Files

        always there.
        Read full review

        Performance

        Bentley Systems

        No answers on this topic

        M‑Files

        I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
        Read full review

        Support Rating

        Bentley Systems

        No answers on this topic

        M‑Files

        Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
        Read full review

        In-Person Training

        Bentley Systems

        No answers on this topic

        M‑Files

        We had online conference call training with a recording to use later as needed
        Read full review

        Online Training

        Bentley Systems

        No answers on this topic

        M‑Files

        They answer all questions and record your training for later use.
        Read full review

        Implementation Rating

        Bentley Systems

        No answers on this topic

        M‑Files

        The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
        Read full review

        Alternatives Considered

        Bentley Systems

        Bentley ProjectWise from a user perspective just does not stack up to even something as simple as Dropbox. ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the users do as they please defeating everything it stood for and using it as a big Dropbox account, though even then the user interface couldn't be improved still causing significant workflow delays. I would reluctantly leave a good company if they implement ProjectWise, I respect that it's powerful for system admins but it sucks for users. This means 2-10% of what it is used for is well designed while the other 98-90% of its functions are just bogged down by a lack of development in its user interface and I say this as someone who has periodically used it over the last 10 years and seen no effective improvement in usability. Bentley ProjectWise was one of the first I believe to do this type of system, but as is common with being the first is you don't keep up with the times and bring a lot of baggage with you.
        Read full review

        M‑Files

        The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
        Read full review

        Scalability

        Bentley Systems

        No answers on this topic

        M‑Files

        do so much more than we need but has all the stuff we do need.
        Read full review

        Return on Investment

        Bentley Systems

        • It has saved us time in archiving and versioning documents
        • It has saved us effort in backing up files and restoring them when mistakes are made
        • It has had an overall positive impact on our bottom line by helping with file sharing and collaboration
        Read full review

        M‑Files

        • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
        • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
        Read full review

        Screenshots

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