Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Berbix
Score 9.0 out of 10
N/A
Berbix helps users verify photo IDs. Berbix ID checks enable platforms to verify age, enhance KYC, deter marketplace fraud, and validate data subject requests. Berbix is founded by the former leaders for Trust & Safety at Airbnb and backed by Y Combinator.
$99
per month
IBM Cloud App ID
Score 10.0 out of 10
N/A
IBM Cloud App ID helps developers who are not security experts to add authentication to their apps, and protect their APIs and app back-ends running on IBM Cloud. Developers can add a variety of login-in types: Email or username and password Enterprise Social App ID includes a cloud user repository to on-board new users, so they can log-in with email/username & passwords, with pre-built self-service workflows (password reset, email validation etc.)…N/A
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
BerbixIBM Cloud App IDSAP Customer Data Solutions
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BerbixIBM Cloud App IDSAP Customer Data Solutions
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeOptionalOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BerbixIBM Cloud App IDSAP Customer Data Solutions
Features
BerbixIBM Cloud App IDSAP Customer Data Solutions
Identity Management
Comparison of Identity Management features of Product A and Product B
Berbix
-
Ratings
IBM Cloud App ID
7.5
17 Ratings
9% below category average
SAP Customer Data Solutions
-
Ratings
ID-Management Access Control00 Ratings6.617 Ratings00 Ratings
ID Management Single-Sign On (SSO)00 Ratings8.016 Ratings00 Ratings
Multi-Factor Authentication00 Ratings8.215 Ratings00 Ratings
Password Management00 Ratings8.017 Ratings00 Ratings
Account Provisioning and De-provisioning00 Ratings7.714 Ratings00 Ratings
ID Management Workflow Automation00 Ratings7.112 Ratings00 Ratings
ID Risk Management00 Ratings6.813 Ratings00 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
Berbix
-
Ratings
IBM Cloud App ID
-
Ratings
SAP Customer Data Solutions
7.8
27 Ratings
5% below category average
Tag library00 Ratings00 Ratings7.826 Ratings
Tag variable mapping00 Ratings00 Ratings7.824 Ratings
Ease of writing custom tags00 Ratings00 Ratings7.825 Ratings
Rules-driven tag execution00 Ratings00 Ratings7.825 Ratings
Tag performance monitoring00 Ratings00 Ratings8.024 Ratings
Page load times00 Ratings00 Ratings7.925 Ratings
Mobile app tagging00 Ratings00 Ratings7.524 Ratings
Library of JavaScript extensions00 Ratings00 Ratings7.623 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Berbix
-
Ratings
IBM Cloud App ID
-
Ratings
SAP Customer Data Solutions
7.6
28 Ratings
7% below category average
Standard visitor segmentation00 Ratings00 Ratings8.028 Ratings
Behavioral visitor segmentation00 Ratings00 Ratings8.027 Ratings
Traffic allocation control00 Ratings00 Ratings4.527 Ratings
Website personalization00 Ratings00 Ratings9.726 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Berbix
-
Ratings
IBM Cloud App ID
-
Ratings
SAP Customer Data Solutions
6.6
29 Ratings
21% below category average
Account Scoring00 Ratings00 Ratings7.927 Ratings
Customer Data Governance00 Ratings00 Ratings8.828 Ratings
Data Connectors00 Ratings00 Ratings4.629 Ratings
Data Enhancement00 Ratings00 Ratings5.529 Ratings
Data Ingestion00 Ratings00 Ratings6.329 Ratings
Data Storage00 Ratings00 Ratings3.029 Ratings
Data Visibility00 Ratings00 Ratings8.029 Ratings
Event Data00 Ratings00 Ratings6.227 Ratings
Identity Resolution00 Ratings00 Ratings8.927 Ratings
Best Alternatives
BerbixIBM Cloud App IDSAP Customer Data Solutions
Small Businesses

No answers on this topic

1Password
1Password
Score 9.2 out of 10
Bloomreach
Bloomreach
Score 9.1 out of 10
Medium-sized Companies

No answers on this topic

RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Bloomreach
Bloomreach
Score 9.1 out of 10
Enterprises

No answers on this topic

RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Bloomreach
Bloomreach
Score 9.1 out of 10
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User Ratings
BerbixIBM Cloud App IDSAP Customer Data Solutions
Likelihood to Recommend
9.1
(1 ratings)
8.3
(17 ratings)
9.0
(58 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
9.5
(10 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
9.0
(57 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
BerbixIBM Cloud App IDSAP Customer Data Solutions
Likelihood to Recommend
Berbix
It is well suited everywhere, it's a product I would recommend to everyone that needs such a service. I can't think of any scenarios where's it's not working well. We use it on two different iOS apps and a website and it's working well on all platforms and scenarios. For our next product we will be using it as well.
Read full review
IBM
Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.
Read full review
SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
Read full review
Pros
Berbix
  • Verifying IDs
  • Providing scale in a process
  • Professional look and design
Read full review
IBM
  • Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar
  • Clear pricing model
  • API binds nicely with IBM Cloud Functions
  • Billed as part of our IBM Cloud, along with our other services
  • Front-end SDK for Vue, works well
Read full review
SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
Read full review
Cons
Berbix
No answers on this topic
IBM
  • Pricing can be heavy on small organizations.
  • User interface updates could be timely.
  • Cloud services hangs at times, but very rarely.
Read full review
SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
Read full review
Likelihood to Renew
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
Read full review
Usability
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
Read full review
Reliability and Availability
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
Read full review
Performance
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
Read full review
Support Rating
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
Read full review
In-Person Training
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
because it was made directly in the company
Read full review
Online Training
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
Read full review
Implementation Rating
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
Read full review
Alternatives Considered
Berbix
We have not used any Berbix competitors because we didn't need to. Berbix solves the problem for us and we're happy to keep using it.
Read full review
IBM
Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications, Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.
Read full review
SAP
Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
Read full review
Scalability
Berbix
No answers on this topic
IBM
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
Read full review
Return on Investment
Berbix
  • It allows us to do the process faster
  • Professional look in a process people are hesitant to complete
Read full review
IBM
  • This has had a positive impact on security while developing our company's first major application.
  • It has impacted our development process heavily by making authentication simpler than ever.
  • It has helped reduce time in our development process by having easy integration and useful guides.
Read full review
SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
Read full review
ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform