BetterCommerce vs. Blue Yonder Luminate Planning

BetterCommerce can be a bit complicated to understand the scope of for an ecommerce brand, but the implementation is simple upon signing up. What really matters is the results that have came about in terms of conversions from customer engagement, orders, and also views of the product marketplace. I like that SEO is included and data is omnichannel meaning we can see all of our brand's sales channels for the most data driven decisions.

Incentivized

JDA WMS is a tier 1 solution for warehousing environments. Due to its price, it may not be suitable for smaller operations. Since the system allows for multiple clients, and since my company is a 3PL, JDA WMS works well for 3PL providers.

Incentivized

• Currency Option
• Initial Step of inventory and Scaling
• Managing multiple store at once

Incentivized

• Great customer facing implementation team.
• Predictable and communicated improvement processes.
• Constant roll out of new features with a strong SIG committee.

Incentivized

• Bit hard to understand the features at first glance

Incentivized

• Efficiency - At times the response time to retrieve the data from DB could be improved.
• Cheaper pricing - can provide some concession with the pricing.
• Training - JDA could offer more free training programs.

Incentivized

It's still an older system which could use some updating.

Incentivized

We selected BetterCommerce for its 100% API-first philosophy. We were able to integrate it without changing our stack and customize our online store.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

• Increased the Sales with Online Platform
• Increased customer awareness about the product.
• Required knowledge of the technical aspect.

Incentivized

• Alignment with customer service programs.
• Visibility for optimization and transportation cost savings.
• Vendor performance overviews.

Incentivized