Likelihood to Recommend BHN Rewards (formerly Rybbon)
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Read full review Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
Read full review Pros BHN Rewards (formerly Rybbon)
Rybbon makes it easy to offer gift cards for survey responses Rybbon's integration with survey platforms like Qualtrics are a major plus Gift cards can be international, very important for any global company Read full review BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given. During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined. Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider. Read full review Cons BHN Rewards (formerly Rybbon)
The main dashboard is not very useful for tracking your activity and spending Website didn't seem super reliable. Would see downtime occasionally. You can export reports to Excel but better built in reporting would be nice Read full review Focus functionality on retail use and not broad based with focus on food services Build a turn table into the countertop unit so both the employee and customer can use the tablet Offer color choices in units (white is not always friendly with long term use) Read full review Usability BHN Rewards (formerly Rybbon)
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Read full review Support Rating BHN Rewards (formerly Rybbon)
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Read full review Alternatives Considered BHN Rewards (formerly Rybbon)
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Read full review None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
Read full review Return on Investment BHN Rewards (formerly Rybbon)
Using the paid plan where you pre-pay fees up front definitely saved us money in the long run It's a lot quicker and more manageable than using PayPal or Amazon gift cards Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it Read full review Definitely makes us look more professional, and we are able to handle products much smoother and faster The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold. We can't pause the fees for the "off-season," so it definitely is wasted money during those times. Read full review ScreenShots