What users are saying about
3 Ratings
34 Ratings
3 Ratings
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Score 10 out of 100
34 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Big Cartel

It's well suited for simple e-commerce and basic inventory management needs.
Andre Yeu | TrustRadius Reviewer

PrestaShop

I really wouldn't recommend PrestaShop to every person or business. This service has very good features to be able to create an online store and allow customers to add products to their cart instantly, it allows to make electronic payments quickly and the money reaches the company's wallet instantly, without However, it has many disadvantages, PrestaShop does not have a technical service to help implement the software on the website, so if you are thinking of using PrestaShop, you must first have a good team of web developers who are capable of integrating PrestaShop with the Wordpress site without any problem, in addition, PrestaShop takes up a lot of space in the Hosting service, each product that you add to the PrestaShop catalog occupies much more Hosting space and this causes the catalog to take longer to load when the client comes to visualize it. To use PrestaShop I recommend a very powerful Hosting that is able to withstand the high consumption it has.
Jessica Alvarez | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Big Cartel
10.0
PrestaShop
6.9
Product catalog & listings
Big Cartel
10.0
PrestaShop
8.8
Product management
Big Cartel
10.0
PrestaShop
6.8
Branding
Big Cartel
10.0
PrestaShop
5.0
Mobile storefront
Big Cartel
10.0
PrestaShop
8.8
Product variations
Big Cartel
10.0
PrestaShop
5.0
Website integration
Big Cartel
10.0
PrestaShop
9.2
Visual customization
Big Cartel
10.0
PrestaShop
6.0
Bulk product upload
Big Cartel
PrestaShop
5.0
CMS
Big Cartel
PrestaShop
7.2

Online Shopping Cart

Big Cartel
10.0
PrestaShop
6.8
Checkout user experience
Big Cartel
10.0
PrestaShop
7.6
Abandoned cart recovery
Big Cartel
PrestaShop
6.0

Online Payment System

Big Cartel
10.0
PrestaShop
7.2
eCommerce security
Big Cartel
10.0
PrestaShop
7.2

eCommerce Marketing

Big Cartel
10.0
PrestaShop
6.4
Promotions & discounts
Big Cartel
10.0
PrestaShop
7.6
Personalized recommendations
Big Cartel
PrestaShop
5.4
SEO
Big Cartel
PrestaShop
6.3

eCommerce Business Management

Big Cartel
10.0
PrestaShop
8.4
Order processing
Big Cartel
10.0
PrestaShop
8.2
Inventory management
Big Cartel
10.0
PrestaShop
8.5
Shipping
Big Cartel
10.0
PrestaShop
10.0
Custom functionality
Big Cartel
10.0
PrestaShop
7.8
Multi-site management
Big Cartel
PrestaShop
7.2

Pros

Big Cartel

  • It's very easy to use and does not require a lot of configuration or setup.
  • It has been extremely reliable. Clients never have issues with purchasing from it and it has always has been up for us.
  • It's very fast. It loads quick both on the consumer/front end and also admin/backend.
  • Pricing model is flat, not percentage of transactions.
Andre Yeu | TrustRadius Reviewer

PrestaShop

  • Quite easy to use compared to other open-source e-commerce software.
  • Has lots of free plugins to help you set up a great basic shop.
  • You can easily create your own unique site.
  • Lots of payment option plugins and you can use them to sell globally.
Caleb Mackay | TrustRadius Reviewer

Cons

Big Cartel

  • For our needs I really can't think of anything!
Andre Yeu | TrustRadius Reviewer

PrestaShop

  • Very slow. Google complains about loading times, means the ranking will be bad!
  • Very unstable--loading a module can crash the back office. Hard to restore--even a full restore sometimes won't work.
  • Needs mostly additional modules, which are not free
  • Display module positions are template dependent. Once a template is changed, Prestashop does not remember the old settings. For updates it's recommended to change to the default template--this means all customization done on our template is gone.
  • Weak reporting
Andreas Steppat | TrustRadius Reviewer

Likelihood to Renew

Big Cartel

No score
No answers yet
No answers on this topic

PrestaShop

PrestaShop 1.0
Based on 1 answer
Considering the problems we had and still have, 0.
Andreas Steppat | TrustRadius Reviewer

Usability

Big Cartel

No score
No answers yet
No answers on this topic

PrestaShop

PrestaShop 3.0
Based on 1 answer
The lack of performance and the unstable system make it very hard to use it for a serious e-commerce application.
Andreas Steppat | TrustRadius Reviewer

Support Rating

Big Cartel

No score
No answers yet
No answers on this topic

PrestaShop

PrestaShop 2.0
Based on 1 answer
Since we use PrestaShop OpenSource there is only community support. What we found is that many other users fight with the same problems and there seems no solution or input from the PrestaShop developers' side.
Andreas Steppat | TrustRadius Reviewer

Alternatives Considered

Big Cartel

No answers on this topic

PrestaShop

It's a no-brainer for e-commerce stores. BigCommerce and Magento both far out-distanced PrestaShop in every major category. If you're just getting into e-commerce, I would highly recommend either BigCommerce or Magento. Their online documentation and support far outweigh any advantages you'd have over going with an open source software like PrestaShop.
David Eberhart | TrustRadius Reviewer

Return on Investment

Big Cartel

  • The basic plan at $10/month easily saves us that in time from having to manage our own e-commerce system on our own site.
Andre Yeu | TrustRadius Reviewer

PrestaShop

  • It slowed down our Hosting service. Our website took a long time to fully load on our clients' devices due to the high consumption of the integration with the PrestaShop service.
  • It provided us with a fast billing service, where our clients obtained invoices in PDF mode for the electronic payments they made for the properties. These digital invoices helped us to recognize the property they wanted faster and streamlined the negotiation process.
  • The templates that had an optimized design, were too expensive, this caused that our catalog design was very simple and did not capture the interest of customers.
Jessica Alvarez | TrustRadius Reviewer

Screenshots

Big Cartel

Pricing Details

Big Cartel

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Big Cartel Editions & Modules

Edition
5 ProductsFree
50 Products9.992
250 Products19.992
500 Products29.992
  1. per month
Additional Pricing Details

PrestaShop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PrestaShop Editions & Modules

Edition
PrestaShopFree
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Big Cartel
    10.0
    PrestaShop
    6.3

    Likelihood to Renew

    Big Cartel
    PrestaShop
    1.0

    Usability

    Big Cartel
    PrestaShop
    3.0

    Support Rating

    Big Cartel
    PrestaShop
    2.0

    Add comparison