BIGContacts vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Nimble
Score 7.3 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
BIGContactsNimble
Editions & Modules
Business Plan
$9.99
per month per user
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
BIGContactsNimble
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BIGContactsNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management9.87 Ratings9.429 Ratings
Workflow management9.57 Ratings8.428 Ratings
Territory management9.46 Ratings8.724 Ratings
Opportunity management9.57 Ratings8.228 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings9.429 Ratings
Contract management9.67 Ratings8.523 Ratings
Quote & order management9.76 Ratings6.721 Ratings
Interaction tracking9.75 Ratings9.227 Ratings
Channel / partner relationship management9.75 Ratings8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
26% above category average
Nimble
8.2
22 Ratings
9% above category average
Case management9.86 Ratings7.922 Ratings
Call center management9.56 Ratings8.320 Ratings
Help desk management9.86 Ratings8.321 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Nimble
8.7
27 Ratings
14% above category average
Lead management9.76 Ratings8.426 Ratings
Email marketing9.36 Ratings9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Nimble
8.2
29 Ratings
8% above category average
Task management10.06 Ratings8.529 Ratings
Billing and invoicing management9.86 Ratings8.518 Ratings
Reporting9.96 Ratings7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
Nimble
8.9
27 Ratings
16% above category average
Forecasting9.34 Ratings8.923 Ratings
Pipeline visualization9.64 Ratings8.827 Ratings
Customizable reports9.74 Ratings9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
20% above category average
Nimble
8.6
29 Ratings
13% above category average
Custom fields10.04 Ratings9.029 Ratings
Custom objects9.44 Ratings8.322 Ratings
Scripting environment9.04 Ratings8.518 Ratings
API for custom integration8.74 Ratings8.820 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability9.53 Ratings9.324 Ratings
Role-based user permissions10.03 Ratings9.224 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Nimble
8.4
29 Ratings
15% above category average
Social data10.03 Ratings8.529 Ratings
Social engagement9.53 Ratings8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
Nimble
8.8
25 Ratings
21% above category average
Marketing automation8.63 Ratings8.725 Ratings
Compensation management9.53 Ratings8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
24% above category average
Nimble
8.3
27 Ratings
10% above category average
Mobile access9.53 Ratings8.327 Ratings
Best Alternatives
BIGContactsNimble
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsNimble
Likelihood to Recommend
9.6
(10 ratings)
8.5
(33 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(2 ratings)
Usability
9.5
(9 ratings)
8.5
(19 ratings)
Support Rating
9.5
(9 ratings)
9.8
(19 ratings)
User Testimonials
BIGContactsNimble
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
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Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
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Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Likelihood to Renew
ProProfs
No answers on this topic
Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
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Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
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Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
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Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
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ScreenShots