BigTime Software vs. Clockify vs. TimeCamp

I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.

Incentivized

Clockify is an easy 10 over 10 recommendation for me. I would recommend this anyone especially if they're required to track their time and productivity while on the job. Office workers, tellers, bankers - any desk jobs really can very well use the awesome features of Clockify to the fullest extent. It is easy to use, very simple to set up, and doesn't require that much resource from your computer for up-keep

Incentivized

TimeCamp is comparable to all other time tracking apps. It predominantly depends on your specific use case and if the UX works for you if TimeCamp will be a good fit. Personally, I found the software not super intuitive and I think that was a big turn off.

Incentivized

• I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
• Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
• I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.

• Clockify records exact times on a per project basis when you click Start/Stop.
• User interface is very easy. It is easy to add a project on the fly, change the times I just recorded if I forgot to click Stop for example. The interface is intuitive and gives me the flexibility I need.
• Reporting gives me everything I need from times, hours per project, billable or not, per client and any tags I've created. This provides enough flexibility for many different use cases.

Incentivized

• TimeCamp does what it is made to do and it does it very well. It allows multiple levels of billing rates and does a great job tracking.
• TImeCamp does take a little bit of time to set up, but that is no different than any other tool. The interface is easily understandable so the configuration goes pretty quickly.

Incentivized

• For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
• Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.

Incentivized

• In general, manuals or how to use instructional videos are always welcome - just covering the very basic are very good to get everyone up and running.
• Maybe work on your scalability - the main reason why we switched to a different provider is because the company was ramping up and the competitors have more features that come with not just time and productivity tracking.
• I always like the classic blue and white pallets on the app but sometimes I just wish there's more option to customize how it looks just to give it a little more flavor.

Incentivized

• TimeCamp is a little bit expensive. It needs overall improvement in all tools. Moreover, the mobile version is not as useful as the web version of TimeCamp.
• Other than that, customer service needs more attention and requires more improvement.
• Also, I feel like that if there are more features of TimeCamp then it would be better.

Incentivized

Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.

Incentivized

I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?

Incentivized

Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.

Incentivized

Very affordable, accessible and simple. For this very reason I would say, it culminates to Clockify being very beginner and start-up friendly. It is its strongest suit after all, and this is the main reason why I would recommend this to anyone. I am very thankful for me ex colleague who recommended this to me, we're no longer working together but I still hear that he's still using Clockify to this very day on his own business

Incentivized

BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly

Incentivized

I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks

Incentivized

have not noticed a slow integration issue using QBO

Incentivized

I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task

Incentivized

The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.

Incentivized

I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.

Incentivized

I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.

Incentivized

I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.

Incentivized

I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions

Incentivized

Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.

Incentivized

TimeCamp
is distinctive and virtuous because it provides a flexible payment system with
a free plan to make it even more attractive, it simply provides the essential
alternatives in our work processes, and the customer service team executes its
work very effectively and with a positive attitude positive.

Incentivized

The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.

Incentivized

Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options

Incentivized

• Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
• From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.

Incentivized

• The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool.
• When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase.

Incentivized

• TimeCamp sheets help teams be agile and efficient by avoiding administrative overhead.
• TimeCamp makes it easy to forecast project budgets and track how much time is spent on various activities.
• TimeCamp improves overall productivity by allocating resources to relevant activities.
• We use TimeCamp to work more efficiently on all elements of a project.
• TimeCamp can be used to track staff attendance and manage absences.
• TimeCamp's billing approach is simple and comprehensive for our clients.

Incentivized