What users are saying about
Top Rated
108 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 108 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Bill.com
I'm simply a user who receives reimbursements and can't speak to bill.com's effectiveness for admins, but bill.com seems perfectly fine for this medium-sized company's needs. I'm not sure why our company chose to use bill.com only for reimbursement payments (not submitting and approving the reimbursements) and only for US employees. We switched to bill.com after changing our external tax consultants in the US, so if your external tax consultant uses bill.com, it seems like an appropriate scenario to switch as well.

Verified User
Strategist in Product Management
Computer Software Company, 201-500 employeesCoreIntegrator Workflow
I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.

Verified User
Manager in Finance and Accounting
Insurance Company, 501-1000 employeesPros
Bill.com
- Bill.com allows anyone who has the dedicated bill.com email address for the company to send bills directly to Bill.com. This means clients, vendors, automated bill reminders - all of those can be emailed directly to bill.com. There's no need for a "special portal" for these to go through - ANYONE can send them there. And, if you have something that you need to add that is on your desktop, great! Just drag and drop, and it's added. It makes getting the bills a very simple process.
- The approval process for Bill.com is great. You can set one or multiple approvers, you can customize it for just certain vendors need approval, or just amounts over a certain threshold, with a variety of combinations in between. This is really nice for clients who don't want to approve every bill they send you, but maybe they want to double check bills over $5,000.
- The variety of email preferences you can set up for Bill.com is amazing. You can set it so anytime you receive something new, you get an email. Or maybe every time there's an approved bill - you get an email. Maybe you only want updates once a week, or on certain days of the week - you can do that too! It's whatever you need to see to be the most efficient, Bill.com will notify you by email however you want them to. It's great because nothing slips through the cracks.
Bookkeeper
Two RoadsAccounting, 11-50 employees
CoreIntegrator Workflow
- Integration to Great Plains
- Simple to use

Verified User
C-Level Executive in Information Technology
Education Management Company, 1001-5000 employeesCons
Bill.com
- Cloud is a strength and a weakness - some customers prefer a personal on-site training resource.
- Integration to other systems can be limited - for instance, some AP systems integrate to Fixed Assets for automatic set up of new assets.
- When integrating back to GL systems, 1099 and other information can be difficult to map.
- Based on volume, the low per transaction fees can total more than on site software systems. But for low volume firms, cost is very nominal.
President
SSI ConsultingComputer Software, 11-50 employees
CoreIntegrator Workflow
- The system administration is somewhat difficult for someone that is not highly technical.
- Deleted or removed items appear in search results.

Verified User
Manager in Finance and Accounting
Insurance Company, 501-1000 employeesLikelihood to Renew
Bill.com
Bill.com 8.9
Based on 13 answers
I continue to recommend Bill.com for businesses of various sizes, as the system of record for company disbursements for approval and control reasons. Best practices include using Expensify as the system of record for inputting expense reports, using Bill.com for reimbursement and approval of expense reports, vendor and contractor payables, and then syncing Bill.com with the accounting system, which is the master system of record. In this way, data entry is optimized, visibility and control are maximized and users are not burdened with having to access multiple systems to submit documents or process requests
Senior Accountant
Early Growth Financial ServicesAccounting, 51-200 employees
CoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Usability
Bill.com
Bill.com 9.0
Based on 5 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Senior Accountant
Early Growth Financial ServicesAccounting, 51-200 employees
CoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Reliability and Availability
Bill.com
Bill.com 8.3
Based on 6 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)

Verified User
C-Level Executive in Finance and Accounting
Internet Company, 201-500 employeesCoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Performance
Bill.com
Bill.com 10.0
Based on 2 answers
pretty fast usually

Verified User
Manager in Finance and Accounting
Human Resources Company, 51-200 employeesCoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Support Rating
Bill.com
Bill.com 8.6
Based on 15 answers
On the rare occasions when we've reached out to support with questions, their responses are timely and fully answer the questions we have. The rating primarily reflects my satisfaction with how little I've had to contact support since implementing their system.

Verified User
Director in Finance and Accounting
Financial Services Company, 51-200 employeesCoreIntegrator Workflow
CoreIntegrator Workflow 7.7
Based on 2 answers
Sometimes we receive slow responses.

Verified User
C-Level Executive in Information Technology
Education Management Company, 1001-5000 employeesOnline Training
Bill.com
Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Senior Accountant
Early Growth Financial ServicesAccounting, 51-200 employees
CoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Implementation Rating
Bill.com
Bill.com 8.0
Based on 5 answers
I heard from my leadership that it went very well.

Verified User
Account Manager in Sales
Accounting Company, 51-200 employeesCoreIntegrator Workflow
No score
No answers yet
No answers on this topic
Alternatives Considered
Bill.com
Compared to Mineral.tree, Bill.com offers much of the same functionality at a much nice price point. I think Mineral Tree has Bill.com beat with some higher-end features, such as international capabilities, etc. Yet most domestic organizations do not require this advanced functionality, especially at such a high price point. Bill.com is the clear winner.

Verified User
Professional in Finance and Accounting
Financial Services Company, 201-500 employeesCoreIntegrator Workflow
We didn't review another product because CoreIntegrator so perfectly met our needs.
Chief Programs Officer/Chief Information Officer
The Children's Trust of Miami-Dade CountyGovernment Administration, 51-200 employees
Return on Investment
Bill.com
- Bill.com has absolutely had a positive ROI. It streamlines multiple processes and is easy to keep track of.
- Bill.com enables you to not have to organize and save invoices and payment receipts, because it is all organized on the platform with your scanned images and any other info you could use.
Operations & Project Manager
MercarisMarket Research, 1-10 employees
CoreIntegrator Workflow
- Time saving outweighs the cost.
- Ease of use is so much better than most software solutions.
Chief Programs Officer/Chief Information Officer
The Children's Trust of Miami-Dade CountyGovernment Administration, 51-200 employees
Screenshots
Bill.com
—Pricing Details
Bill.com
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Bill.com Editions & Modules
Edition
Essentials | $391 |
---|---|
Team | $491 |
Corporate | $691 |
Enterprise | Custom Pricing |
- per user/per month
Additional Pricing Details
—CoreIntegrator Workflow
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
CoreIntegrator Workflow Editions & Modules
—