What users are saying about
Top Rated
108 Ratings
Top Rated
108 Ratings
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Score 8 out of 100
3 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Bill.com

I'm simply a user who receives reimbursements and can't speak to bill.com's effectiveness for admins, but bill.com seems perfectly fine for this medium-sized company's needs. I'm not sure why our company chose to use bill.com only for reimbursement payments (not submitting and approving the reimbursements) and only for US employees. We switched to bill.com after changing our external tax consultants in the US, so if your external tax consultant uses bill.com, it seems like an appropriate scenario to switch as well.
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.
Anonymous | TrustRadius Reviewer

Pros

Bill.com

  • Bill.com allows anyone who has the dedicated bill.com email address for the company to send bills directly to Bill.com. This means clients, vendors, automated bill reminders - all of those can be emailed directly to bill.com. There's no need for a "special portal" for these to go through - ANYONE can send them there. And, if you have something that you need to add that is on your desktop, great! Just drag and drop, and it's added. It makes getting the bills a very simple process.
  • The approval process for Bill.com is great. You can set one or multiple approvers, you can customize it for just certain vendors need approval, or just amounts over a certain threshold, with a variety of combinations in between. This is really nice for clients who don't want to approve every bill they send you, but maybe they want to double check bills over $5,000.
  • The variety of email preferences you can set up for Bill.com is amazing. You can set it so anytime you receive something new, you get an email. Or maybe every time there's an approved bill - you get an email. Maybe you only want updates once a week, or on certain days of the week - you can do that too! It's whatever you need to see to be the most efficient, Bill.com will notify you by email however you want them to. It's great because nothing slips through the cracks.
Alicia Gates, CPA | TrustRadius Reviewer

CoreIntegrator Workflow

  • Integration to Great Plains
  • Simple to use
Anonymous | TrustRadius Reviewer

Cons

Bill.com

  • Cloud is a strength and a weakness - some customers prefer a personal on-site training resource.
  • Integration to other systems can be limited - for instance, some AP systems integrate to Fixed Assets for automatic set up of new assets.
  • When integrating back to GL systems, 1099 and other information can be difficult to map.
  • Based on volume, the low per transaction fees can total more than on site software systems. But for low volume firms, cost is very nominal.
Bill Aiton | TrustRadius Reviewer

CoreIntegrator Workflow

  • The system administration is somewhat difficult for someone that is not highly technical.
  • Deleted or removed items appear in search results.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
I continue to recommend Bill.com for businesses of various sizes, as the system of record for company disbursements for approval and control reasons. Best practices include using Expensify as the system of record for inputting expense reports, using Bill.com for reimbursement and approval of expense reports, vendor and contractor payables, and then syncing Bill.com with the accounting system, which is the master system of record. In this way, data entry is optimized, visibility and control are maximized and users are not burdened with having to access multiple systems to submit documents or process requests
Tina Gregory | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Usability

Bill.com

Bill.com 9.0
Based on 5 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 6 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Performance

Bill.com

Bill.com 10.0
Based on 2 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Support Rating

Bill.com

Bill.com 8.6
Based on 15 answers
On the rare occasions when we've reached out to support with questions, their responses are timely and fully answer the questions we have. The rating primarily reflects my satisfaction with how little I've had to contact support since implementing their system.
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

CoreIntegrator Workflow 7.7
Based on 2 answers
Sometimes we receive slow responses.
Anonymous | TrustRadius Reviewer

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Implementation Rating

Bill.com

Bill.com 8.0
Based on 5 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

No score
No answers yet
No answers on this topic

Alternatives Considered

Bill.com

Compared to Mineral.tree, Bill.com offers much of the same functionality at a much nice price point. I think Mineral Tree has Bill.com beat with some higher-end features, such as international capabilities, etc. Yet most domestic organizations do not require this advanced functionality, especially at such a high price point. Bill.com is the clear winner.
Anonymous | TrustRadius Reviewer

CoreIntegrator Workflow

We didn't review another product because CoreIntegrator so perfectly met our needs.
Stephanie Sylvestre | TrustRadius Reviewer

Return on Investment

Bill.com

  • Bill.com has absolutely had a positive ROI. It streamlines multiple processes and is easy to keep track of.
  • Bill.com enables you to not have to organize and save invoices and payment receipts, because it is all organized on the platform with your scanned images and any other info you could use.
Erin Leonard | TrustRadius Reviewer

CoreIntegrator Workflow

  • Time saving outweighs the cost.
  • Ease of use is so much better than most software solutions.
Stephanie Sylvestre | TrustRadius Reviewer

Screenshots

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

CoreIntegrator Workflow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CoreIntegrator Workflow Editions & Modules

Additional Pricing Details
Since the final solution is catered to the specific needs of the customer, the pricing varies from case to case.

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