BILL vs. Nvoicepay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BILL
Score 7.5 out of 10
N/A
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
$45
per month
Nvoicepay
Score 9.0 out of 10
N/A
Nvoicepay headquartered in Beaverton offers accounts payable automation, and vendor payment data management to enterprises.N/A
Pricing
BILLNvoicepay
Editions & Modules
Essentials
$45
per user/per month
Team
$55
per user/per month
Corporate
$79
per user/per month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
BILLNvoicepay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BILLNvoicepay
Payment Management
Comparison of Payment Management features of Product A and Product B
BILL
3.5
4 Ratings
53% below category average
Nvoicepay
-
Ratings
Customizable Approval Policies5.52 Ratings00 Ratings
Financial Document Management3.34 Ratings00 Ratings
Payment Status Tracking1.64 Ratings00 Ratings
Payment Audit Trail3.64 Ratings00 Ratings
Duplicate Bill Detection8.12 Ratings00 Ratings
Advanced OCR1.01 Ratings00 Ratings
Electronic Funds Transfer1.43 Ratings00 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
BILL
3.8
2 Ratings
36% below category average
Nvoicepay
-
Ratings
Automated Accounts Payable Processes4.82 Ratings00 Ratings
Vendor Management5.52 Ratings00 Ratings
Tax Form Preparation1.01 Ratings00 Ratings
Best Alternatives
BILLNvoicepay
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Webexpenses
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Score 8.4 out of 10
Webexpenses
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Score 8.4 out of 10
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User Ratings
BILLNvoicepay
Likelihood to Recommend
2.7
(64 ratings)
8.0
(2 ratings)
Likelihood to Renew
8.9
(13 ratings)
-
(0 ratings)
Usability
1.0
(6 ratings)
-
(0 ratings)
Availability
8.3
(6 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(17 ratings)
-
(0 ratings)
Online Training
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(5 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BILLNvoicepay
Likelihood to Recommend
BILL
It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
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Nvoicepay
Nvoicepay is super helpful for organizations that want to run lean and have a lot of accounts payable going out each day/week/month. The cost of having Nvoicepay vs having an employee process payments for each of our vendors is a massive cost savings. I believe it would be less appropriate for organizations that are only sending a few payments each month or have a lot of recurring payments instead of unique bills each month. Recurring payments are easily booked and memorized in most accounting systems and setting up autopay takes care of having to actually make the transaction manually.
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Pros
BILL
  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
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Nvoicepay
  • Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.
  • NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.
  • NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.
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Cons
BILL
  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
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Nvoicepay
  • Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.
  • The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.
  • The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.
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Likelihood to Renew
BILL
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
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Nvoicepay
No answers on this topic
Usability
BILL
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
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Nvoicepay
No answers on this topic
Reliability and Availability
BILL
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Nvoicepay
No answers on this topic
Performance
BILL
pretty fast usually
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Nvoicepay
No answers on this topic
Support Rating
BILL
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
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Nvoicepay
No answers on this topic
Online Training
BILL
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
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Nvoicepay
No answers on this topic
Implementation Rating
BILL
I heard from my leadership that it went very well.
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Nvoicepay
No answers on this topic
Alternatives Considered
BILL
top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
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Nvoicepay
We used Zevez in the past to make credit card payments but NVoicepay is a much more robust system which also allows for ACH and check payments. Also, they were able to contact vendors for us and sign them up with their preferred payment methods. Easy to implement and easy to use.
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Return on Investment
BILL
  • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
  • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
  • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
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Nvoicepay
  • Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.
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ScreenShots

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.