Billtrust vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Billtrust
Score 7.0 out of 10
N/A
The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.N/A
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
BilltrustNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BilltrustNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Features
BilltrustNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.2
74 Ratings
20% above category average
API for custom integration00 Ratings9.264 Ratings
Plug-ins00 Ratings9.947 Ratings
Security
Comparison of Security features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.7
81 Ratings
17% above category average
Single sign-on capability00 Ratings9.662 Ratings
Role-based user permissions00 Ratings9.780 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.8
72 Ratings
30% above category average
Dashboards00 Ratings9.871 Ratings
Standard reports00 Ratings9.870 Ratings
Custom reports00 Ratings9.870 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
7.9
275 Ratings
3% above category average
Accounts payable00 Ratings8.3269 Ratings
Accounts receivable00 Ratings8.2248 Ratings
Global Financial Support00 Ratings9.926 Ratings
Primary and Secondary Ledgers00 Ratings9.928 Ratings
Journals and Reconciliations00 Ratings9.341 Ratings
Configurable Accounting00 Ratings9.935 Ratings
Standardized Processes00 Ratings9.937 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.0
48 Ratings
13% above category average
Inventory tracking00 Ratings10.047 Ratings
Automatic reordering00 Ratings8.928 Ratings
Location management00 Ratings9.535 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.4
220 Ratings
18% above category average
Pricing00 Ratings9.853 Ratings
Order entry00 Ratings7.9216 Ratings
Credit card processing00 Ratings8.937 Ratings
Cost of goods sold00 Ratings9.448 Ratings
Order Orchestration00 Ratings9.921 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
7.9
216 Ratings
6% above category average
Billing Management00 Ratings8.3205 Ratings
Cash and Asset Management00 Ratings9.927 Ratings
Travel & Expense Management00 Ratings9.731 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.927 Ratings
Period Close00 Ratings9.935 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
6.6
32 Ratings
14% below category average
Budgeting and Forecasting00 Ratings6.026 Ratings
Project Costing00 Ratings6.023 Ratings
Cost Capture00 Ratings6.022 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.913 Ratings
Project Revenue Recognition00 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
4.1
17 Ratings
51% below category average
Project Planning and Scheduling00 Ratings8.914 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
3.3
19 Ratings
71% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings1.910 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
3.1
11 Ratings
72% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
3.1
17 Ratings
73% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.914 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
9.4
16 Ratings
23% above category average
Production Process Design00 Ratings8.912 Ratings
Production Management00 Ratings8.914 Ratings
Configuration Management00 Ratings9.910 Ratings
Work Execution00 Ratings9.912 Ratings
Manufacturing Costs00 Ratings8.914 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
8.3
141 Ratings
16% above category average
Forecasting00 Ratings8.817 Ratings
Inventory Planning00 Ratings7.5138 Ratings
Performance Monitoring00 Ratings8.914 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Billtrust
-
Ratings
NetSuite ERP
3.9
13 Ratings
59% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
BilltrustNetSuite ERP
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.6 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 7.4 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
BlackLine
BlackLine
Score 8.6 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BilltrustNetSuite ERP
Likelihood to Recommend
7.0
(5 ratings)
8.4
(375 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.0
(49 ratings)
Usability
10.0
(1 ratings)
8.5
(234 ratings)
Availability
-
(0 ratings)
9.0
(16 ratings)
Performance
-
(0 ratings)
8.0
(15 ratings)
Support Rating
10.0
(4 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
10.0
(1 ratings)
5.7
(17 ratings)
Configurability
-
(0 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
BilltrustNetSuite ERP
Likelihood to Recommend
Billtrust
For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.
Read full review
NetSuite
Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
Read full review
Pros
Billtrust
  • Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
  • The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
Billtrust
  • Search feature of PO or invoice #, etc. when logged in as the dealer.
  • When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
  • Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.
Read full review
NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
Read full review
Likelihood to Renew
Billtrust
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
Billtrust
Not too busy or elaborate, able to quickly log in & start using right away
Read full review
NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
Read full review
Reliability and Availability
Billtrust
No answers on this topic
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Performance
Billtrust
No answers on this topic
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Support Rating
Billtrust
We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.
Read full review
NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
Read full review
In-Person Training
Billtrust
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Online Training
Billtrust
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
Billtrust
I was not here for the implementation
Read full review
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
Alternatives Considered
Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
Read full review
NetSuite
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
Read full review
Scalability
Billtrust
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Read full review
Return on Investment
Billtrust
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
Read full review
NetSuite
  • Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
Read full review
ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design