Birchstreet eProcurement vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Birchstreet eProcurement
Score 8.0 out of 10
N/A
Birchstreet Systems in Newport Beach offers eProcurement as a comprehensive AP and spend management platform ideally for multi-site, complex entitites.N/A
Coupa
Score 7.3 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.N/A
Pricing
Birchstreet eProcurementCoupa
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Birchstreet eProcurementCoupa
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Birchstreet eProcurementCoupa
Top Pros
Top Cons
Best Alternatives
Birchstreet eProcurementCoupa
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Esker
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Score 8.8 out of 10
Esker
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Score 8.8 out of 10
Enterprises
Oracle Fusion Cloud ERP
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Score 8.2 out of 10
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Score 8.2 out of 10
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User Ratings
Birchstreet eProcurementCoupa
Likelihood to Recommend
10.0
(1 ratings)
5.5
(25 ratings)
User Testimonials
Birchstreet eProcurementCoupa
Likelihood to Recommend
Birchstreet Systems
It is well suited for large companies with an A/P department for processing electronic and check payments for invoices. I would struggle to find it of much value if the hotel property was cutting the checks itself.
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Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Pros
Birchstreet Systems
  • It has a purchase order system for supported vendors.
  • It allows for quick entry of invoices to submit for payment.
  • It has the ability to manage capital purchases.
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Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Cons
Birchstreet Systems
  • It will periodically be unavailable due to technical difficulties.
  • Sometimes invoices will appear twice in the system even though it's supposed to detect and delete duplicates.
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Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Alternatives Considered
Birchstreet Systems
Have no experience with competitors.
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Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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Return on Investment
Birchstreet Systems
  • It has produced significant time savings allowing properties to forgo the position of property accountant/controller.
  • It has streamlined the reporting of expenses on the profit and loss statements.
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Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.