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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor Birst

    Score6.4 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A

    Logi Symphony

    Score8.9 out of 10
    N/ALogi Symphony is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. It can be integrated into users’ existing business applications and its visualization and reporting tools can be customized.N/A
    Pricing
    Infor BirstLogi Symphony
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor BirstLogi Symphony
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Infor BirstLogi Symphony
    Considered Both Products
    Infor
    No answer on this topic
    Insightsoftware, Inc
    Chose Logi Symphony
    In a nutshell: Dundas BI is the only product that met all of our major criteria: visualizations, reporting and a mobile all in one app with nothing else to install and no proprietary technology that would be outdated in a matter of months.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Infor BirstLogi Symphony
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Logi Symphony
    8.4
    51 Ratings
    3% above category average
    Pixel Perfect reports7.068 Ratings8.443 Ratings
    Customizable dashboards8.077 Ratings8.651 Ratings
    Report Formatting Templates7.159 Ratings8.139 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Logi Symphony
    8.1
    51 Ratings
    1% above category average
    Drill-down analysis8.078 Ratings7.951 Ratings
    Formatting capabilities7.077 Ratings8.250 Ratings
    Integration with R or other statistical packages6.127 Ratings7.633 Ratings
    Report sharing and collaboration7.068 Ratings8.645 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Logi Symphony
    7.9
    49 Ratings
    4% below category average
    Publish to Web8.052 Ratings8.442 Ratings
    Publish to PDF8.067 Ratings7.845 Ratings
    Report Versioning7.28 Ratings7.838 Ratings
    Report Delivery Scheduling9.066 Ratings8.337 Ratings
    Delivery to Remote Servers00 Ratings7.23 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Logi Symphony
    7.8
    49 Ratings
    2% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.072 Ratings8.148 Ratings
    Location Analytics / Geographic Visualization7.058 Ratings7.941 Ratings
    Predictive Analytics5.833 Ratings7.432 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Logi Symphony
    8.2
    49 Ratings
    3% below category average
    Multi-User Support (named login)9.070 Ratings8.648 Ratings
    Role-Based Security Model8.068 Ratings8.045 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.069 Ratings8.246 Ratings
    Single Sign-On (SSO)00 Ratings8.25 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Logi Symphony
    8.2
    45 Ratings
    6% above category average
    Responsive Design for Web Access7.052 Ratings8.344 Ratings
    Mobile Application3.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.042 Ratings8.140 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Infor Birst and Logi Symphony
    Feature
    Infor Birst
    -
    Ratings
    Logi Symphony
    7.8
    7 Ratings
    1% above category average
    REST API00 Ratings8.25 Ratings
    Javascript API00 Ratings8.66 Ratings
    iFrames00 Ratings7.05 Ratings
    Themeable User Interface (UI)00 Ratings7.76 Ratings
    Customizable Platform (Open Source)00 Ratings7.52 Ratings
    Best Alternatives
    Infor BirstLogi Symphony
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor BirstLogi Symphony
    Likelihood to Recommend
    7.5
    (99 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (12 ratings)
    8.0
    (6 ratings)
    Availability
    4.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    7.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (19 ratings)
    8.8
    (11 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.3
    (6 ratings)
    7.3
    (1 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    6.0
    (24 ratings)
    8.2
    (45 ratings)
    Data Sources
    7.6
    (76 ratings)
    8.2
    (46 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Infor BirstLogi Symphony
    Likelihood to Recommend
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Insightsoftware, Inc
    For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
    Incentivized
    Read full review
    Pros
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
    • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
    • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
    • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
    • They are constantly improving and listens to your suggestions.
    Incentivized
    Read full review
    Cons
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
    • Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
    Read full review
    Likelihood to Renew
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Usability
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Insightsoftware, Inc
    We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.
    Read full review
    Reliability and Availability
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Performance
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Support Rating
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    Insightsoftware, Inc
    We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution
    Read full review
    In-Person Training
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Online Training
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Implementation Rating
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Insightsoftware, Inc
    Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
    Read full review
    Alternatives Considered
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
    Read full review
    Insightsoftware, Inc
    Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
    Incentivized
    Read full review
    Scalability
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Return on Investment
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
    • The preparation and delivery time has reduced from weeks to just a few hours.
    Incentivized
    Read full review
    ScreenShots

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Logi Symphony Screenshots

    Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and Marketing