Bitbucket Server (formerly Stash) from Atlassian was a self-hosted source code management solution. The product is no longer available for sale, and support for existing licenses ended in 2024.
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Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
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Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
Bitbucket Server would be good to use if you are not extremely reliant on the availability of your code at any given moment. If you have other systems relying on the up status of Bitbucket Server that can cause problems if unable to reach it -- you might consider going with a different product
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
The usability of its interface is pretty straight forward when it comes to creating projects and repositories, but when you have to dive into finer grained portions of the UI things can get tricky. If you are used to using tools like GitHub or Gitlab -- Bitbucket is just different enough to be a bother.
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
Never really needed any support as the application is very easy to set up and maintain. Any questions we had were well documented in their online documentation, and community forum.
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
Stash was selected before I was at the company, but we're looking at these alternatives and actively considering switching. Stash seems to have all the necessary features we need to make it work, but it doesn't have any bells and whistles or extra special features that we can use to create more advanced integrations with other products like Jenkins or Amazon Web Services.
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Stash has certainly improved the productivity of the team. We no longer have to use Shared Drive on network which is prone to hacks and errors to manage our code.
During the process of releases, the release engineering team can pull the latest and approved code from Stash and need not be dependent upon the availability of the developers during their non availability. It improves productivity and fastens the ETA for requests.
We have stayed on course for project deadlines since introduction of Stash and helps us achieve the goals of timely completion of projects.
Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
