What users are saying about
92 Ratings
92 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Project Management

    7.8

    Bitrix24

    78%

    HRdirect Smart Apps

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.1
    81%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.6
    76%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Communication

    7.9

    Bitrix24

    79%

    HRdirect Smart Apps

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    7.8
    78%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.6
    76%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.4
    74%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    7.8

    Bitrix24

    78%

    HRdirect Smart Apps

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.3
    73%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.3
    83%
    20 Ratings
    N/A
    0 Ratings

    Access control

    7.6
    76%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    16 Ratings
    N/A
    0 Ratings

    Human Resource Management

    Bitrix24

    Feature Set Not Supported
    N/A
    10.0

    HRdirect Smart Apps

    100%
    HRdirect Smart Apps ranks higher in 3/3 features

    Employee demographic data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Job profiles and administration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Leave and Attendance Management

    Bitrix24

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 1/1 features

    Approval workflow

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Employee Self Service

    Bitrix24

    Feature Set Not Supported
    N/A
    10.0

    HRdirect Smart Apps

    100%
    HRdirect Smart Apps ranks higher in 3/3 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Update personal information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    View company policy documentation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    HR Reporting

    Bitrix24

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Pre-built reports

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Onboarding

    Bitrix24

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Manager tracking tools

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • Bitrix24 is rated higher in 1 area: Support Rating
    • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.9

    Bitrix24

    79%
    20 Ratings
    10.0

    HRdirect Smart Apps

    100%
    1 Rating

    Likelihood to Renew

    Bitrix24

    N/A
    0 Ratings
    1.0

    HRdirect Smart Apps

    10%
    1 Rating

    Usability

    7.9

    Bitrix24

    79%
    7 Ratings

    HRdirect Smart Apps

    N/A
    0 Ratings

    Support Rating

    8.0

    Bitrix24

    80%
    7 Ratings
    1.0

    HRdirect Smart Apps

    10%
    2 Ratings

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    ComplyRight

    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    ComplyRight

    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    ComplyRight

    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    HRdirect Smart Apps

    Starting Price

    Editions & Modules

    HRdirect Smart Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

      Likelihood to Renew

      Bitrix24

      No answers on this topic

      ComplyRight

      As previously described, there are too many unresolved issues.
      Read full review

      Usability

      Bitrix24

      This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
      Read full review

      ComplyRight

      No answers on this topic

      Support Rating

      Bitrix24

      It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
      Read full review

      ComplyRight

      Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
      Read full review

      Alternatives Considered

      Bitrix24

      We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
      Read full review

      ComplyRight

      No answers on this topic

      Return on Investment

      Bitrix24

      • It definitely has a positive impact as it helps with collaboration and improves data health.
      • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
      • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
      Read full review

      ComplyRight

      • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
      • Harassment training module is excellent.
      Read full review

      Screenshots

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