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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score6.7 out of 10
    N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    HRdirect Smart Apps

    Score7 out of 10
    Small Businesses (1-50 employees)
    HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
    Pricing
    Bitrix24HRdirect Smart Apps
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    No answers on this topic
    Offerings
    Pricing Offerings
    Bitrix24HRdirect Smart Apps
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrice per month when paying for 1 year.NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
    More Pricing Information
    Community Pulse
    Bitrix24HRdirect Smart Apps
    Considered Both Products
    Bitrix24
    No answer on this topic
    ComplyRight
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    Bitrix24HRdirect Smart Apps
    Project Management
    Comparison of Project Management features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    8.8
    24 Ratings
    13% above category average
    HRdirect Smart Apps
    -
    Ratings
    Task Management8.024 Ratings00 Ratings
    Gantt Charts8.118 Ratings00 Ratings
    Scheduling9.921 Ratings00 Ratings
    Workflow Automation8.921 Ratings00 Ratings
    Mobile Access9.823 Ratings00 Ratings
    Search8.221 Ratings00 Ratings
    Visual planning tools9.022 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    8.5
    24 Ratings
    6% above category average
    HRdirect Smart Apps
    -
    Ratings
    Chat9.023 Ratings00 Ratings
    Notifications9.924 Ratings00 Ratings
    Discussions8.023 Ratings00 Ratings
    Surveys7.917 Ratings00 Ratings
    Internal knowledgebase8.121 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    8.5
    25 Ratings
    5% above category average
    HRdirect Smart Apps
    -
    Ratings
    Versioning8.021 Ratings00 Ratings
    Video files7.918 Ratings00 Ratings
    Audio files8.317 Ratings00 Ratings
    Document collaboration8.025 Ratings00 Ratings
    Access control9.823 Ratings00 Ratings
    Advanced security features8.921 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings
    Device sync9.821 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    -
    Ratings
    HRdirect Smart Apps
    10.0
    1 Ratings
    20% above category average
    Employee demographic data00 Ratings10.01 Ratings
    Job profiles and administration00 Ratings10.01 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings10.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    -
    Ratings
    HRdirect Smart Apps
    1.0
    1 Ratings
    157% below category average
    Approval workflow00 Ratings1.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    -
    Ratings
    HRdirect Smart Apps
    10.0
    1 Ratings
    19% above category average
    View and generate pay and benefit information00 Ratings10.01 Ratings
    Update personal information00 Ratings10.01 Ratings
    View company policy documentation00 Ratings10.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    -
    Ratings
    HRdirect Smart Apps
    1.0
    1 Ratings
    153% below category average
    Report builder00 Ratings1.01 Ratings
    Pre-built reports00 Ratings1.01 Ratings
    Onboarding
    Comparison of Onboarding features of Bitrix24 and HRdirect Smart Apps
    Feature
    Bitrix24
    -
    Ratings
    HRdirect Smart Apps
    1.0
    1 Ratings
    156% below category average
    New hire portal00 Ratings1.01 Ratings
    Manager tracking tools00 Ratings1.01 Ratings
    Best Alternatives
    Bitrix24HRdirect Smart Apps
    Small Businesses
    Flock
    Score9.5 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bitrix24HRdirect Smart Apps
    Likelihood to Recommend
    9.0
    (25 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    8.0
    (12 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (9 ratings)
    1.0
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bitrix24HRdirect Smart Apps
    Likelihood to Recommend
    Bitrix24
    Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
    Read full review
    ComplyRight
    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Incentivized
    Read full review
    Pros
    Bitrix24
    • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
    • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
    • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
    Read full review
    ComplyRight
    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Incentivized
    Read full review
    Cons
    Bitrix24
    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Incentivized
    Read full review
    ComplyRight
    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Incentivized
    Read full review
    Likelihood to Renew
    Bitrix24
    It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
    Incentivized
    Read full review
    ComplyRight
    As previously described, there are too many unresolved issues.
    Incentivized
    Read full review
    Usability
    Bitrix24
    It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Reliability and Availability
    Bitrix24
    I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Performance
    Bitrix24
    Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Support Rating
    Bitrix24
    The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
    Read full review
    ComplyRight
    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Incentivized
    Read full review
    Online Training
    Bitrix24
    Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Alternatives Considered
    Bitrix24
    The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Scalability
    Bitrix24
    The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
    Incentivized
    Read full review
    ComplyRight
    No answers on this topic
    Return on Investment
    Bitrix24
    • Bitrix24 simplifies our collaboration needs thereby making teamwork easy.
    • By supporting remote work, Bitrix24 enables our business to maintain a functional hybrid team, which saves us money.
    • It ensures smooth project management and progress tracking, besides offering amazing communication features, making it a must-have and a worthy tool.
    Read full review
    ComplyRight
    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Incentivized
    Read full review
    ScreenShots

    Bitrix24 Screenshots

    Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Product screenshot

    HRdirect Smart Apps Screenshots

    Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync