BitSight Security Ratings vs. CrowdStrike Falcon

If you are considering BitSight Security Ratings as a portion or bulk of a larger vendor management project you will be well served in letting the risk scores be an indication of how closely you need to examine a vendor. However, you should not base your assessment solely on the risk score provided. The risk score is based on publicly available data and can be inaccurate.

Incentivized

I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.

Incentivized

• Security hygiene tracking over time
• Understandable risk score based on observations
• Predictability model of potential cyber security issues based on security habits.

Incentivized

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• Since data is based on public registration IP and domain data can be stale depending on ISP/Domain registration update delays.
• Correcting a false detection is a month-long endeavor and requires the company with the impacted score to clean up BitSight's data.
• Customer service for incorrect data is convoluted and requires a deep understanding of domain registration to correct the data. The responsibility for correcting data is placed solely on the customer's shoulders.

Incentivized

• Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
• The variety of different administrative privilege levels is vast and sometimes confusing
• Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues

Incentivized

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

BitSight Security Ratings ranks evenly with SecurityScorecard and both below OneTrust for our use case. We needed a platform that would let us define risk for our organization and weight scores differently based on data sensitivity. BitSight and SecurityScorecard are aggregate data that can provide insight into the security habits of a potential vendor and should be considered as an addition to most vendor management projects. However, they both provide metrics based on hygiene and not on data-defined risk. In concert with a platform to evaluate risk based on data and to inform the overall evaluation of a vendor, BitSight Security Ratings can be made to shine. Just understand that you may have to validate some data.

Incentivized

CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.

Incentivized

• Wasted resource hours cleaning up data to correct erroneous risk score.
• Extra time spent addressing calls from clients about erroneous risk score data.
• Extra time validating risk score provided by BitSight Security Ratings for potential vendors to ensure valid data.

Incentivized

• Centralized resource management means we need less tools to do the same job.
• EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
• CS has allowed larger coverage over devices and has discovered massive pockets of no protections.

Incentivized