Likelihood to Recommend If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Read full review I think Kaspersky is well suited for large and small companies. Larger companies can take advantage of the KSC (Kaspersky Security Center) servers to help manage a large network. The KSC has many good features to help monitor the health of the organization. It does a good job with updating and deploying remotely. It has inventory features, and can even deploy non-Kaspersky software packages uploaded to the center. KSC can become a source of good information about [your] network that can be seen at a glance. IT departments are normally smaller than they need to be. KSC helps with larger and smaller companies because of this. A small company would appreciate the amount of information and management that can be done through KSC without needing extra help. If the company is small enough that they don't have servers on-site, there is a cloud version. I have not used that to know how it differs from the local KSC.
Read full review Pros Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect. Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios. Read full review The Security Center is laid out very well and makes it easy to install and manage the client endpoint protection on servers and workstations. The way security policies are defined and managed is very easy to understand. The client programs seem to be lighter and smaller on the client systems than others I have used in the past. Using fewer resources is always an advantage. Read full review Cons It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file. Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting. Read full review The PC imaging tools are difficult to set up and use Device Encryption tools are getting better, but are difficult to manage. The policies are powerful, but could be broken up. More help can be provided in what the policy element does within the policy setup Read full review Likelihood to Renew It's simply been the best product I've used and tested within the past four years.
Read full review The product is stable and accurate in detecting security threats. There are very few or no false positives in detecting security threats or unusual behavior and has very sharp heuristics. The product does the job very well including saving us money in getting 3rd party patch management tools as the business is already using Microsoft System Center Configuration Manager which is Microsoft product specific and the product patches these third party products e.g Adobe Flash Player
Read full review Usability Great product Great technology Great people Great leader (Stuart McClure) Great Service I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Read full review The integration with a known solution is not good (Cisco ISE), product (10.x) does not automate remediation, however security is great and detects security threats with accuracy including heuristics, very few or no false positives
Read full review Reliability and Availability I've used the on-premise server. I've only experienced one time that we couldn't open the console, and that was a server issue. It seems to be a dependable solution. It's there, and it's stable.
Read full review Performance Users don't notice any slowdown with the antivirus running on their systems. There have been issues when the systems have missed a scheduled scan, and it was checked to run at [a] first available time, they will start a full scan at startup. This has caused some lag. Normally there are also some issues with the workstation, but it is something to note.
Read full review Support Rating I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Read full review I give the maximum grade because we have no complaints; we never had any failure, serious error, and serious threat to the company. All of its features work very well. The great advantage of having a product supported by an industry-leading security company is that regularly updated security protocols will protect the system against all emerging threats.
Read full review Implementation Rating Make sure to provide awareness campaigns on changes that will be implemented and WHY the business is doing it and the benefits reaped. Benefits reaped is very important for the justification of why things have to change and emphasizing the importance of security. This will reduce user disgruntlement and total bitterness on use of their workstation or laptop
Read full review Alternatives Considered Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Read full review Kaspersky is a leader in endpoint protection, but its ties to potential adversaries are unsettling. Kaspersky has a great threat research team and quickly identifies malicious software and its signature. Its web-based protection is also top notch. This is a great product but as with everything has its place.
Read full review Scalability You can create groups and create different policies for each group. You can customize many parts of the software before it is deployed. You can create different tasks and schedules based on the groups. It is customizable.
Read full review Return on Investment We have the piece of mind that our endpoints are protected. We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans. Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do. Read full review It reduced the incidents of infections and so reduced the efforts needed by the IT department to mitigate problems. It made it difficult to manage the security of our growing mobile user base due to infrequent contact with our on-premise management server. Read full review ScreenShots