Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
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Lookout
Score9 out of 10
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Lookout, from the San Francisco-based company of the same name, is a platform offering mobile endpoint security.
The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data.
Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
