BlackBerry Protect (CylancePROTECT) vs. Microsoft Defender for Business

The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.

Incentivized

Microsoft Defender for Business is well suited for small and medium businesses that are running on a smaller budget, with little to no IT department and require a quick and effective setup to manage and protect their endpoints. It can be deployed and managed very quickly, and the person doing it can have little to no experience as long as they follow directions.

Incentivized

• Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
• User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
• Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.

Incentivized

• Already integrated with Windows
• Allows for folder and executable-specific exceptions when combined with Intune.
• Incident response and analytics are fantastic.

Incentivized

• It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
• Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.

Incentivized

• Confusion between the different Defender products
• Ease of setup and configuration
• Reporting and Alerts

Incentivized

It's simply been the best product I've used and tested within the past four years.

Incentivized

So far we have found no alternative that would overall offer us more than we are getting from Microsoft Defender for Business!

Incentivized

1. Great product
2. Great technology
3. Great people
4. Great leader (Stuart McClure)
5. Great Service

I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.

Microsoft Defender for Business is a solid tool for smaller businesses looking to manage their endpoints and devices, while staying on budget. The setup is minimal compared to the full-blown InTune and EMS suite, and the product can be included in some Small Business SKUs that they may already have.

Incentivized

I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.

Incentivized

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.

Incentivized

Microsoft Defender for Business has better reporting and incident response. There is limited client rollout due to being integrated with Windows. Microsoft Defender for Business is much better at identifying asset risks and giving a broad security overview. Because we moved to Microsoft 365 to access the Office applications and Exchange online, Microsoft Defender for Business was essentially cost free to us. Where Microsoft Defender for Business falls short in comparison to Sophos is that it requires integration with Intune to enforce many of the physical controls that Sophos offers in their client.

Incentivized

• We have the piece of mind that our endpoints are protected.
• We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
• Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.

Incentivized

• Improved cybersecurity
• Learning curve
• Resource consumption

Incentivized