BlackBerry UEM vs. Citrix Endpoint Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackberry UEM
Score 8.9 out of 10
N/A
BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A
Citrix Endpoint Management
Score 8.8 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Pricing
BlackBerry UEMCitrix Endpoint Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackberry UEMCitrix Endpoint Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry UEMCitrix Endpoint Management
Considered Both Products
Blackberry UEM

No answer on this topic

Citrix Endpoint Management
Chose Citrix Endpoint Management
Xenmobile was just more flexible; allowing us to use different devices and change our active data sync. The cost of a Blackberry enterprise server was also prohibitive, so we moved to XxenMobile.
Top Pros
Top Cons
Best Alternatives
BlackBerry UEMCitrix Endpoint Management
Small Businesses
Atera
Atera
Score 9.0 out of 10
Atera
Atera
Score 9.0 out of 10
Medium-sized Companies
Automox
Automox
Score 9.4 out of 10
Automox
Automox
Score 9.4 out of 10
Enterprises
Automox
Automox
Score 9.4 out of 10
Automox
Automox
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry UEMCitrix Endpoint Management
Likelihood to Recommend
7.4
(4 ratings)
9.0
(8 ratings)
Likelihood to Renew
4.4
(2 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
5.9
(4 ratings)
9.7
(4 ratings)
User Testimonials
BlackBerry UEMCitrix Endpoint Management
Likelihood to Recommend
BlackBerry
If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
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Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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Pros
BlackBerry
  • Security and Web Filtering are easy to set up and maintain
  • Initial set up and install of company profile onto Android/iOS devices
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Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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Cons
BlackBerry
  • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
  • It's not possible to save or forward attachments from my inbox on my device
  • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
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Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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Likelihood to Renew
BlackBerry
I will renew use of this product for as long as the company supports its use.
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Citrix
No answers on this topic
Usability
BlackBerry
No answers on this topic
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Support Rating
BlackBerry
If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
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Citrix
Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
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Alternatives Considered
BlackBerry
Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
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Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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Return on Investment
BlackBerry
  • Security profiles have been effective in managing user devices.
  • Location tracking has helped locate lost and stolen devices.
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Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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ScreenShots