BlackBerry UEM vs. ManageEngine Mobile Device Manager Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackberry UEM
Score 8.9 out of 10
N/A
BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A
ManageEngine Mobile Device Manager Plus
Score 7.2 out of 10
N/A
The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.N/A
Pricing
BlackBerry UEMManageEngine Mobile Device Manager Plus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackberry UEMManageEngine Mobile Device Manager Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry UEMManageEngine Mobile Device Manager Plus
Top Pros
Top Cons
User Ratings
BlackBerry UEMManageEngine Mobile Device Manager Plus
Likelihood to Recommend
7.4
(4 ratings)
7.6
(2 ratings)
Likelihood to Renew
4.4
(2 ratings)
8.0
(1 ratings)
Support Rating
5.9
(4 ratings)
-
(0 ratings)
User Testimonials
BlackBerry UEMManageEngine Mobile Device Manager Plus
Likelihood to Recommend
BlackBerry
If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
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Pros
BlackBerry
  • Security and Web Filtering are easy to set up and maintain
  • Initial set up and install of company profile onto Android/iOS devices
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
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Cons
BlackBerry
  • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
  • It's not possible to save or forward attachments from my inbox on my device
  • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
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Likelihood to Renew
BlackBerry
I will renew use of this product for as long as the company supports its use.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
We would be very likely to renew unless there were unforeseen changes to our budget.
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Support Rating
BlackBerry
If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Alternatives Considered
BlackBerry
Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
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Return on Investment
BlackBerry
  • Security profiles have been effective in managing user devices.
  • Location tracking has helped locate lost and stolen devices.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
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