bluecap™ AI Meeting Assistant vs. Gong

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
bluecap™ AI Meeting Assistant
Score 9.0 out of 10
N/A
bluecap™ joins the user's meetings and acts as a personal assistant; taking notes, recording the call, and helping the user stay focused on participants. bluecap™ is an AI assistant that keeps working after the call is done. It provides an executive summary, key takeaways, and a deep analysis of topics and how they were received by the audience.
$13
per month per user
Gong
Score 9.1 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
Pricing
bluecap™ AI Meeting AssistantGong
Editions & Modules
Advanced
$13
per month per user
Professional
$22
per month per user
Business
$150
per month per user
No answers on this topic
Offerings
Pricing Offerings
bluecap™ AI Meeting AssistantGong
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach plan has included maximum number of hours. Plan Advanced includes up to 4 hours of summary, Plan Professional includes up to 8 hours of summary, Plan Business includes advanced analytics and up to 60 hours of summary. Additional hours are charged per hour at $3.80, $3.25 and $2.85 respectively.
More Pricing Information
Community Pulse
bluecap™ AI Meeting AssistantGong
Features
bluecap™ AI Meeting AssistantGong
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
bluecap™ AI Meeting Assistant
-
Ratings
Gong
8.7
199 Ratings
9% above category average
Speech-to-Text Transcription00 Ratings8.8196 Ratings
Keyword Detection00 Ratings8.9194 Ratings
Sentiment Analysis00 Ratings7.9176 Ratings
Speaker Diarization00 Ratings8.6186 Ratings
Call Recording Playback00 Ratings9.6197 Ratings
Call Summarization00 Ratings9.0196 Ratings
Conversion Metrics00 Ratings8.5178 Ratings
Keyword Search & Retrieval00 Ratings8.8192 Ratings
Call Tagging00 Ratings8.6181 Ratings
Integration with CRM Systems00 Ratings8.7173 Ratings
Best Alternatives
bluecap™ AI Meeting AssistantGong
Small Businesses
IBM watsonx Orchestrate
IBM watsonx Orchestrate
Score 8.3 out of 10
Clari Copilot
Clari Copilot
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Clari
Clari
Score 8.6 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Clari
Clari
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
bluecap™ AI Meeting AssistantGong
Likelihood to Recommend
8.4
(2 ratings)
9.2
(623 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(13 ratings)
Usability
-
(0 ratings)
9.0
(393 ratings)
Availability
-
(0 ratings)
6.4
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
-
(0 ratings)
8.2
(100 ratings)
Implementation Rating
-
(0 ratings)
4.6
(6 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(2 ratings)
Professional Services
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
bluecap™ AI Meeting AssistantGong
Likelihood to Recommend
Uncanny Lab
In my experience, Bluecap can handle pretty much all meeting scenarios, including business and personal. It is good for in-person, face-to-face interactions, and also virtual sessions. It is accurate and efficient and he’s improving all the time. It would be hard to use bluecap whilst traveling in a car, as the technology on mobiles is not as sophisticated as it would be on a desktop or laptop in my opinion. however, this is a good piece of kit and technology, so I expect the technicians at Bluecap to smooth out any kinks moving forward.
Read full review
Gong.io
Gong is the perfect, all-in-one tool for Sales reps to be able to succeed. It's my one-stop-shop for updating deals, getting intelligence into the accounts I'm servicing, and for coaching/training myself and others. I could even see its use case extending to CSMs. Maybe a bit less appropriate for non-sales-oriented teams.
Read full review
Pros
Uncanny Lab
  • Automatically creates excellent transcripts
  • Provide a meeting summary
  • Detail action steps
Read full review
Gong.io
  • Provides executive summaries for meeting notes and email follow ups.
  • AI Briefs allow anyone to seek information on a particular customer in a matter of seconds.
  • Scores calls such as EBRs or new business sales calls that can be used by management for coaching.
  • Provides accurate forecasting and visibility to sales leaders.
  • Theme spotter can be used to gather feedback and provide data to management for opportunities we continuously here from our clients.
  • Accurately depict key points from conversations and allows for different brief themes to quickly get the information needed for teammates throughout the organization.
Read full review
Cons
Uncanny Lab
  • It could be easier to use.
  • The training could be more extensive.
  • It would be good to have more communication with the team at Bluecap.
Read full review
Gong.io
  • Sometimes Gong doesn't understand the context of the sentence and mistranslates the transcripts, leading to confusion and requiring manual review.
  • The generated reports aren't as detailed, especially the Gong Engage reports. Extra steps are required to search for useful information, which is only available in the CSV files, which contain the complete information needed for proper analysis.
  • I would like a feature where I can automatically tag groups of calls, making it easier to search for information in transcripts without having to go call by call or do that work myself.
Read full review
Likelihood to Renew
Uncanny Lab
No answers on this topic
Gong.io
Gong is one of the best if not the best tools we have in or tech stack in terms of ROI and ease of use. The ai features that have been released over the past year have continued to add value and are not just shiny new features that don't get used. It is also an easy to use platform for our sales and customer success reps, takes very little time to become proficient in. The deal boards also provide great visibility into opps for management and leadership
Read full review
Usability
Uncanny Lab
No answers on this topic
Gong.io
It does great for all the things I've mentioned. I didn't give it a 10/10 because I still think there is room to improve as far as improving the quality of the insights that are more actionable. I.e. this happened so you should think about doing this thing as a next step.
Read full review
Support Rating
Uncanny Lab
No answers on this topic
Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
Read full review
Implementation Rating
Uncanny Lab
No answers on this topic
Gong.io
This is nothing something I'm able to answer
Read full review
Alternatives Considered
Uncanny Lab
Frankly, there was no comparison. Bluecap AI Meeting Assistant does things that we have not seen before. It has opened a whole new world for us and provided us with more ammunition to "trust the data".
Read full review
Gong.io
It stacks up in a different way. All of these companies try to do some feature that Gong does. Like Call recording, call analysis, AI discovery, Forecasting and Sales Activity tracking. Gong beats most, Otter.ai is a growing competitor though.
Read full review
Contract Terms and Pricing Model
Uncanny Lab
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Professional Services
Uncanny Lab
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Return on Investment
Uncanny Lab
  • Definitely makes us more efficient.
  • Increased ROI.
  • Helped us retain clients.
Read full review
Gong.io
  • I don't have specific metrics since this feature isn't used in my job personally, but I do know that our sales and CS teams use Gong with SFDC opportunities to help with forecasting closed won opportunities based on intent captured within the call.
Read full review
ScreenShots

bluecap™ AI Meeting Assistant Screenshots

Screenshot of Screenshot of

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.