TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bluehost

    Score5.9 out of 10
    N/ABluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

    $19.95

    per month for 36 month term

    Namecheap

    Score6.3 out of 10
    N/ANamecheap is a website domain name service offering providing easy domain name registration, and affordable hosting plans.

    $5.98

    per year

    Pricing
    BluehostNamecheap
    Editions & Modules
    Shared WordPress Hosting
    $3.95-$16.99
    per month
    Shared Web Hosting
    $3.95-$26.99
    per month for 36 month term
    eCommerce - WooCommerce Hosting
    $15.95-$49.95
    per month, 1 month to 36 month terms available
    Managed WordPress (beta)
    $19.95
    per month for 36 month term
    VPS Hosting
    $19.99 - $119.99
    per month
    Blue Sky Live WordPress Support
    $29.00-$149.00
    per month
    Dedicated Hosting
    $79.99-$209.99
    per month
    domain - .com
    $5.98
    per year
    domain - .org
    $8.98
    per year
    Business Email - Starter
    $10.88
    per year
    domain - .net
    $10.98
    per year
    Business Email - Pro
    $25.88
    per year
    Shared Hosting - Stellar Business
    $58.88
    1st year Renews at $118.88/year
    VPS Hosting - Pulsar
    $118.56
    per year
    VPS Hosting - Quasar
    $214.56
    per year
    Dedicated Server Hosting - Xeon E-2234
    $915.88
    per year
    Dedicated Server Hosting - Xeon E-2236
    $1175.88
    per year
    Dedicated Server Hosting - Dual Xeon Silver 4208
    $2171.88
    per year
    Offerings
    Pricing Offerings
    BluehostNamecheap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BluehostNamecheap
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    Chose Bluehost
    Bluehost is somewhat similar in terms of their tech stack and somewhat similar in terms of pricing. I think for websites that want to remain small and operate on the lowest budget possible, Bluehost is sufficient. For websites that are interested in scaling, or need top-tier, …
    Incentivized
    Namecheap
    Chose Namecheap
    Namecheap is great in that they don't try to up-sell you like so many companies. My limited experience with Bluehost was notorious for them trying to pile on add-ons and features that, even after I cancelled my accounts with them, auto-renewed years later. Namecheap is …
    Incentivized
    Chose Namecheap
    Namecheap is the best. Best price. Best service. Best UI. Best documentation. Best customer services. What impresses me the most about Namecheap is that they are there to do one thing really well. And they do it excellently. Unless something drastically changes, I will be a …
    Incentivized
    Chose Namecheap
    Namecheap is cheaper, easier to manage and avoids shady marketing gimmicks that other domain registrars rely on. And while I can't attest to the security practices of Namecheap, I've heard from reliable sources that NameCheap has much better security measures compared to other …
    Incentivized
    Chose Namecheap
    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
    Incentivized
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    63%
    Happy with the feature set
    5 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    BluehostNamecheap
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    IONOS Hosting
    Score5.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BluehostNamecheap
    Likelihood to Recommend
    4.9
    (19 ratings)
    4.8
    (14 ratings)
    Usability
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (6 ratings)
    10.0
    (1 ratings)
    Product Scalability
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BluehostNamecheap
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
    Incentivized
    Read full review
    Namecheap
    Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
    • Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
    • Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
    Incentivized
    Read full review
    Namecheap
    • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
    • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
    • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
    Incentivized
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
    • Provide more than one free domain on the Plus plan.
    • Offer site migration - not an option I saw when I signed up.
    Incentivized
    Read full review
    Namecheap
    • Hosting isn't brilliant, as there are other options available which do a better job from a security stand point.
    • Would be great if the discounts were bigger for bulk purchases for longer renewals
    • The layout/dashboard could be simpler to move around - not easy to find somethings
    Incentivized
    Read full review
    Usability
    Newfold Digital (Endurance + Web.com)
    I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
    Incentivized
    Read full review
    Namecheap
    Personally I find it really easy to use and getting everything set-up and sorted is no problem at all, from initial account set-up and purchasing to the technical aspects required
    Incentivized
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    They are quick, easily reached, and can usually solve problems on the first try. However I noticed I had to go to customer support more often than with other providers, whether that was things breaking more often or if their customer support couldn't fix things on the first try. But in most scenarios, they are fine.
    Incentivized
    Read full review
    Namecheap
    We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    Bluehost did not stack up against HostGator; in fact, HostGator was where we ended up migrating after we realized Bluehost was not for us. Bluehost is not geared toward businesses, especially ones like ours that have a very customized site. HostGator allowed us the customization that we needed, and their prices were terrific.
    Incentivized
    Read full review
    Namecheap
    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
    Incentivized
    Read full review
    Scalability
    Newfold Digital (Endurance + Web.com)
    The website is slow. The speed is not reliable. Sometimes, sites would go down without warning. You would have to get a VPS to get consistent speed. If you have small website as a hobby, then Bluehost will be sufficient. Otherwise, I recommend looking for something more fast. Storage is good, but speed is lacking
    Incentivized
    Read full review
    Namecheap
    No answers on this topic
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • It allowed me to get my website up and running and sell services.
    • It is fairly low cost, so it was easy to recoup my investment.
    • Having to pay for a whole year upfront made it take a little longer to get the return on my investment.
    Incentivized
    Read full review
    Namecheap
    • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
    • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
    • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
    Incentivized
    Read full review
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