Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC AMI Ops
Score 8.7 out of 10
N/A
BMC AMI Ops enhances mainframe resiliency with AI-driven analytics and automation, enabling proactive issue resolution, streamlined workflows, and data-driven decisions. It boosts operational efficiency and reduces costs by minimizing manual efforts and optimizing resource consumption for better ROI.N/A
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
Pricing
BMC AMI OpsDatadog
Editions & Modules
BMC AMI Ops
Contact Sales
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Offerings
Pricing Offerings
BMC AMI OpsDatadog
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
More Pricing Information
Community Pulse
BMC AMI OpsDatadog
User Ratings
BMC AMI OpsDatadog
Likelihood to Recommend
8.0
(20 ratings)
8.8
(63 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
7.4
(17 ratings)
8.8
(42 ratings)
Support Rating
-
(0 ratings)
5.0
(7 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
BMC AMI OpsDatadog
Likelihood to Recommend
BMC Software Inc.
You can track CICS task, take actions on them if some are hang or looping. You can go to the past because activity is recorded ans all metrics are available later. You can do correlation between CICS/Db2/MQ when you have CICS transactions doing access to these domains. You can set thresholds or alarms on some metrics to take actions or be alerted when exceeded.
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Datadog
Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
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Pros
BMC Software Inc.
  • After installing BMC AMI Ops we have got real-time monitoring and alerts during any system issues
  • The system is mainly automated and helps in reducing work load and human errors
  • Due to high workload we have faced slow system responses but this tool helped in optimising the performance and allocate the system resources better
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Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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Cons
BMC Software Inc.
  • Some of the data in java (or web) is presented in what looks like the original ISPF panels. Functional, but not pretty. Keep the same info but make it more presentable
  • More online help on field. Or expanded help
  • perhaps an option for fewer screens for novice users
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Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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Likelihood to Renew
BMC Software Inc.
No answers on this topic
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
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Usability
BMC Software Inc.
The software is definitely powerful but it is complex at the same time although it has good functionality and real time insights which provide us good information regarding mainframe systems to our team but at the same time it is not intuitive and clean as modern cloud monitoring platforms also too many options and layers impacts the overall usability of software
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Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
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Support Rating
BMC Software Inc.
No answers on this topic
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Implementation Rating
BMC Software Inc.
No answers on this topic
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
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Alternatives Considered
BMC Software Inc.
BMC AMI Cloud and Data provides a data resiliency solution for the cloud. It is for customers looking to 1. backup their decades-worth of data stored in physical or virtual tapes to Cloud storage (AWS S3), 2. perform analytics and business intelligence to run targeted customers or campaigns on mainframe data now available in the cloud, and 3. use the data as backup/ restore copies in the event of a disaster.
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Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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Return on Investment
BMC Software Inc.
  • Negative: Not effective use of archive data for historical displays, it takes much time and hangs.
  • Negative: The installation method through the installer is not friendly.
  • Positive: CICS issues can be identified, diagnosed and fixed promptly.
  • Negative: Applying passcodes is more difficult than desired.
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Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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ScreenShots

BMC AMI Ops Screenshots

Screenshot of Screenshot of

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.