BMC FootPrints vs. Control-M

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC FootPrints
Score 6.8 out of 10
N/A
BMC FootPrints is an IT service management (ITSM) solution featuring workload automation.N/A
Control-M
Score 7.2 out of 10
N/A
Control-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.N/A
Pricing
BMC FootPrintsControl-M
Editions & Modules
No answers on this topic
On-Premise
Contact Sales
SaaS
Contact Sales
Offerings
Pricing Offerings
BMC FootPrintsControl-M
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BMC FootPrintsControl-M
Top Pros
Top Cons
Features
BMC FootPrintsControl-M
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
BMC FootPrints
8.1
9 Ratings
1% below category average
Control-M
-
Ratings
Organize and prioritize service tickets9.09 Ratings00 Ratings
Expert directory7.04 Ratings00 Ratings
Service restoration6.02 Ratings00 Ratings
Self-service tools7.07 Ratings00 Ratings
Subscription-based notifications10.06 Ratings00 Ratings
ITSM collaboration and documentation9.06 Ratings00 Ratings
ITSM reports and dashboards9.07 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
BMC FootPrints
7.9
7 Ratings
4% below category average
Control-M
-
Ratings
Configuration mangement7.77 Ratings00 Ratings
Asset management dashboard8.05 Ratings00 Ratings
Policy and contract enforcement8.04 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
BMC FootPrints
9.0
4 Ratings
7% above category average
Control-M
-
Ratings
Change requests repository9.03 Ratings00 Ratings
Change calendar9.03 Ratings00 Ratings
Service-level management9.04 Ratings00 Ratings
Workload Automation
Comparison of Workload Automation features of Product A and Product B
BMC FootPrints
-
Ratings
Control-M
8.8
51 Ratings
7% above category average
Multi-platform scheduling00 Ratings8.751 Ratings
Central monitoring00 Ratings10.049 Ratings
Logging00 Ratings7.750 Ratings
Alerts and notifications00 Ratings8.351 Ratings
Analysis and visualization00 Ratings8.748 Ratings
Application integration00 Ratings9.348 Ratings
Best Alternatives
BMC FootPrintsControl-M
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
ActiveBatch Workload Automation
ActiveBatch Workload Automation
Score 8.6 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.1 out of 10
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BMC FootPrintsControl-M
Likelihood to Recommend
8.3
(18 ratings)
9.3
(51 ratings)
Likelihood to Renew
8.6
(9 ratings)
8.3
(6 ratings)
Usability
8.0
(2 ratings)
9.1
(6 ratings)
Availability
-
(0 ratings)
6.4
(1 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
8.0
(4 ratings)
9.1
(8 ratings)
Implementation Rating
-
(0 ratings)
8.3
(5 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
BMC FootPrintsControl-M
Likelihood to Recommend
BMC Software Inc.
BMC Footprints is so well suited to keep the documentation easy to read and find, as same as typification. You can find specific documentation for an audit so fast and export a report using the specific criteria that you need to comply with your boss or audit needs. As I told before, BMC footprints need to be more friendly to the end users because they get lost many times trying to track some ticket or typing documentation.
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BMC Software Inc.
Control-M is a reliable and well-developed product with excellent vendor support that updates and expands the software often and offers a cloud-based deployment choice. When there are many Batch processes in IT operations that need to be monitored and controlled to ensure IT services, Control-M is ideally suited for centralized workload automation and task management.
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Pros
BMC Software Inc.
  • Documentation. We try to reduce the amount of paperwork needed for staff to do their job, so by automating certain tasks, we are able to speed up the resolution process for trouble tickets.
  • Reporting. We'll use the reporting tool to get the number of tickets opened, response times and can go into granular reports.
  • Surveys. When tickets are closed, we automatically send out surveys to end users to get valuable feedback on how we did and what we can improve.
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BMC Software Inc.
  • Control-M provides a single, centralized interface for monitoring and managing all batch processes in the organization. Nothing is hidden or left unattended in a timely manner.
  • The proper use of the BIM component has allowed the change of paradigm in the operation, adopting a proactive management instead of the typical reactive management in the event of production failures.
  • The use of Forecast and production simulations allows you to identify bottlenecks and focus first on managing those failures that have the greatest impact on production SLAs.
  • Control-M/Change Manager has arrived to shorten development cycles from requirements gathering to production testing. It has been a utility that monetizes the development of Jobs meshes.
  • The GUI is capable of efficiently handling more than 80,000 jobs per day. This is certainly a challenge in designing a good user experience. I don't know if there is a reasonable limit to this. One of my clients runs more than 80,000 Jobs daily and the GUI remains smooth all the time.
  • Job-As-Code is a DevOps accelerator that has just begun to be adopted. Its implementation will make workload management even more cost-effective.
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Cons
BMC Software Inc.
  • Purpose based configuration- It would be beneficial to see a more purposed based, out of the box, configuration option. For example, if you need PCI compliance, more intuitive reporting would make managing compliance much easier.
  • Initial design and implementation- Don't think that your experience as an IT professional will allow you to stand this system up on your own. To properly configure Footprints and set yourself up for success down the road, get Professional Services with this one.
  • Somewhat behind the times- Service Core is making a huge leap forward with the latest version, 12, but Asset Core is far behind. There are quite a few quirks to how the application works and how it is used.
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BMC Software Inc.
  • As with most of the mainframe software products, documentation seems to be the weak link for the products - written by people and for people who already know what they need to do, not for people who are trying to figure how to use the product.
  • We are a large JES3 mainframe shop. As with all vendors who still provide software for mainframe systems, software is generally designed and developed for JES2 and is frequently not fully tested in a JES3 environment before being shipped out.
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Likelihood to Renew
BMC Software Inc.
It has been the business decision to go with them and that is what we will do. Going back, this would have not been the choice, but nothing can be done about it now. We are stuck with this application for years to come. Wish there were other possibilities that could be done.
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BMC Software Inc.
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
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Usability
BMC Software Inc.
It's so simple to use and customize however you want. You can create new workspaces and workflows with ease, set up new users, incoming email rules, customize the layout of the forms, and even change the colors and logos. It's just very easily customizable overall. It's also really straightforward to figure out how to use, you really almost don't have to show somebody how to use it. If you just sit them down in front of it and let them look it over, they could figure it out themselves easily.
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BMC Software Inc.
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
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Reliability and Availability
BMC Software Inc.
No answers on this topic
BMC Software Inc.
We've had issues with a server crashing. The latest issue has the option for high availability which should help with that.
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Performance
BMC Software Inc.
No answers on this topic
BMC Software Inc.
I've never seen a performance issue with Control-M.
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Support Rating
BMC Software Inc.
I've had no issues with the support for FootPrints. We haven't really had to use them all that much over the years, but when needed they have always been prompt and knowledgeable at dealing with any issue. I've worked with a lot of different support teams over the years, and they have been one of my favorites to work with.
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BMC Software Inc.
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
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Implementation Rating
BMC Software Inc.
No answers on this topic
BMC Software Inc.
It is a good approach to define a distributed architecture when you have multiple control-m servers.
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Alternatives Considered
BMC Software Inc.
I was not involved in the selection process but in my opinion either SQL or Access databases would have worked just as well without the same amount of cost. These two systems would have been much easier to manage and would have tracked the same information in a less convoluted process and expense.
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BMC Software Inc.
We last reviewed the market in 2001 (schedulers are long-term commitments!) and Control-M edged (by a very narrow margin) the Tivoli alternative, with Dollar Universe (now part of Automic) back in third place. We also tested the Tidal Software scheduler (now part of Cisco) but I cannot see that listed here. Control-M won out through reliability and cross-platform support. Since we made our choice it has become clear that Control-M has moved ahead of the alternatives.
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Scalability
BMC Software Inc.
No answers on this topic
BMC Software Inc.
Control-M doesn't really use that many resources
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Return on Investment
BMC Software Inc.
  • It helps us with keeping projects on track, which saves time
  • When someone wants to know about a project, they are able to without calling around
  • I have had a difficult time searching specifics, as how many tickets closed by me in 2021
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BMC Software Inc.
  • I would expect this product to give a positive return on investment. Running jobs in cron for example would require a lot more scripting effort to ensure that the proper notifications are done on failures. With the built in functionality in Control-M the effort would be greatly reduced
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ScreenShots