Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.
Customers are more satisfied with the features of BMC FootPrints than the Agiloft Service Desk (discontinued)
There is not enough information to display integrations.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
Customers are more satisfied with the features of BMC FootPrints than the NinjaOne
There is not enough information to display integrations.
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform features:Windows, Mac, and Linux agents and support Proactive IT management capabilities…
Customers are more satisfied with the features of BMC FootPrints than the Atera
There is not enough information to display integrations.
Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017).
Customers are more satisfied with the features of BMC FootPrints than the Autotask PSA
There is not enough information to display integrations.
Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available.
Customers are more satisfied with the features of BMC FootPrints than the Agiloft Service Desk (discontinued)
There is not enough information to display integrations.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
Customers are more satisfied with the features of BMC FootPrints than the NinjaOne
There is not enough information to display integrations.
ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.
There is not enough information to display integrations.
JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features.
Customers are more satisfied with the features of BMC FootPrints than the JitBit Help Desk
There is not enough information to display integrations.
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform features:Windows, Mac, and Linux agents and support Proactive IT management capabilities…
Customers are more satisfied with the features of BMC FootPrints than the Atera
There is not enough information to display integrations.
TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.
There is not enough information to display integrations.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
There is not enough information to display integrations.
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
Customers are more satisfied with the features of BMC FootPrints than the Microsoft System Center
There is not enough information to display integrations.
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
There is not enough information to display integrations.
Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based…
There is not enough information to display integrations.
ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.
There is not enough information to display integrations.
BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.
There is not enough information to display integrations.
TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.
There is not enough information to display integrations.
Symphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.
There is not enough information to display integrations.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
There is not enough information to display integrations.
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
Customers are more satisfied with the features of BMC FootPrints than the Microsoft System Center
There is not enough information to display integrations.
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
There is not enough information to display integrations.
SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity.
There is not enough information to display integrations.
SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The integrated agent-based asset management solution collects contracts and licensing data from Windows, Mac, Linux, and Unix systems.
There is not enough information to display integrations.
Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management.
There is not enough information to display integrations.