The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.
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OpenText Universal Discovery and Universal CMDB
Score 9.2 out of 10
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Formerly from Micro Focus, OpenTextâ„¢ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
Chose OpenText Universal Discovery and Universal CMDB
There are no relevant differences between the most well-known CMDB tools in terms of their features and user experience; however, one of the critical facts to select a specific CMDB product is its capacity to integrate it with all IT operations management tools for ITIL …
Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.
Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.
I didn't even know there was competion with BMC Atrium CMDB. I have been in the tech industry for sixteen plus years and I have never seen another product accomplish the task that BMC Atrium CMDB performs on a daily basis. Also BMC Atrium CMDB has been around longer than anyother product which means it has been tested over time.
Moving towards a fully chargeback model would help non-IT departments help curb their spend. However, a company needs to be fully mature in order to do this. Without an iron tight process, the CMDB will be quickly filled with garbage. It'll require experienced asset admins to continuously monitor the system.