BMC Helix Continuous Optimization vs. OpenText Core Endpoint Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BMC Helix Continuous Optimization
Score 10.0 out of 10
N/A
A cloud-based solution for continuous IT resource management and service assurance. BMC Helix Continuous Optimization uses intelligence and predictive analytics to manage IT resources and applications including those based on Kubernetes and pods, microservices, containers, and multi-cloud services.N/A
OpenText Core Endpoint Backup
Score 8.4 out of 10
N/A
OpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
$24
per month
Pricing
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Editions & Modules
No answers on this topic
Basic Computer Backup
$24
per month
Advanced Endpoint Protection
$34
per month
Basic Server Backup
$50
per month
Basic Backup
$55
per month
Advanced Server Protection
$147
per month
Advanced Protection
$199
per month
Offerings
Pricing Offerings
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Features
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
BMC Helix Continuous Optimization
-
Ratings
OpenText Core Endpoint Backup
5.6
1 Ratings
42% below category average
Instant recovery00 Ratings8.01 Ratings
Recovery verification00 Ratings4.01 Ratings
Multiple backup destinations00 Ratings9.01 Ratings
Incremental backup identification00 Ratings5.01 Ratings
Backup to the cloud00 Ratings10.01 Ratings
Deduplication and file compression00 Ratings4.01 Ratings
Flexible deployment00 Ratings4.01 Ratings
Management dashboard00 Ratings6.01 Ratings
Platform support00 Ratings4.01 Ratings
Retention options00 Ratings4.01 Ratings
Encryption00 Ratings4.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
BMC Helix Continuous Optimization
-
Ratings
OpenText Core Endpoint Backup
6.5
1 Ratings
27% below category average
Continuous data protection00 Ratings10.01 Ratings
Replication00 Ratings9.01 Ratings
Operational reporting and analytics00 Ratings4.01 Ratings
Malware protection00 Ratings4.01 Ratings
Multi-location capabilities00 Ratings8.01 Ratings
Ransomware Recovery00 Ratings4.01 Ratings
Best Alternatives
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Small Businesses

No answers on this topic

Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
vRealize Operations (discontinued)
vRealize Operations (discontinued)
Score 9.1 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
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User Ratings
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Likelihood to Recommend
8.0
(1 ratings)
7.0
(23 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
9.7
(6 ratings)
User Testimonials
BMC Helix Continuous OptimizationOpenText Core Endpoint Backup
Likelihood to Recommend
BMC Helix
Based on what we have experienced, BMC Helix Optimize is a good choice for businesses that already have other BMC tools, such as BMC Helix Operations Management or BMC Helix Cloud Cost, due to the integrated capabilities that can be leveraged. Besides, it is a great tool for visual analysis of costs associated with operations.
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OpenText
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
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Pros
BMC Helix
  • Graphical Representations.
  • Building of Data Views.
  • Planning of operational budgets based on performance.
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OpenText
  • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
  • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
  • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
  • Their phone support is excellent.
  • It's also really easy to maintain your backed up data to reduce redundancy.
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Cons
BMC Helix
  • No mobile app is available.
  • Only available in English.
  • Not many data integrations available.
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OpenText
  • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
  • I have not had to do a restore at this time so I cannot comment on the restore process.
  • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
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Likelihood to Renew
BMC Helix
No answers on this topic
OpenText
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
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Support Rating
BMC Helix
No answers on this topic
OpenText
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
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Alternatives Considered
BMC Helix
In general, BMC Helix Optimize has a set of tools that are quite advanced compared to other technologies in the same field. Especially the visual representations and the flexibility when building rules to control the spend are some of the most useful functionalities that work quite well, usually better than in the rest of the tools.
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OpenText
We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
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Return on Investment
BMC Helix
  • Good ROI after optimizing redundant processes.
  • Identification of issues when being able to represent data visually.
  • Reduced costs due to limiting number of needed resources.
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OpenText
  • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
  • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
  • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
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ScreenShots