BMC Helix Remedyforce vs. Motadata ServiceOps
BMC Helix Remedyforce vs. Motadata ServiceOps
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Remedyforce | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month | |
Motadata ServiceOps | Small Businesses (1-50 employees) | Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that enables IT organizations to rapidly adopt changes across People, Processes, and Technology to improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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BMC Helix Remedyforce | Motadata ServiceOps | |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Remedyforce | Motadata ServiceOps | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.4 out of 10 | ManageEngine ServiceDesk Plus Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Remedyforce | Motadata ServiceOps | |
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Likelihood to Recommend | 9.0 (12 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 7.5 (4 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 8.0 (1 ratings) | 9.1 (1 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
BMC Helix Remedyforce | Motadata ServiceOps | |
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Likelihood to Recommend | BMC Software Inc.
| Motadata (Mindarray Systems)
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Pros | BMC Software Inc.
| Motadata (Mindarray Systems)
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Cons | BMC Software Inc.
| Motadata (Mindarray Systems)
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Likelihood to Renew | BMC Software Inc.
| Motadata (Mindarray Systems) No answers on this topic |
Usability | BMC Software Inc. No answers on this topic | Motadata (Mindarray Systems)
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Support Rating | BMC Software Inc.
| Motadata (Mindarray Systems)
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Implementation Rating | BMC Software Inc.
| Motadata (Mindarray Systems) No answers on this topic |
Alternatives Considered | BMC Software Inc.
| Motadata (Mindarray Systems)
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Return on Investment | BMC Software Inc.
| Motadata (Mindarray Systems)
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ScreenShots | BMC Helix Remedyforce Screenshots | Motadata ServiceOps Screenshots |