Bonterra Network for Good vs. Causeview

I used Network for the Good to run a fundraising event it was awesome. My organization is part of a larger regional non-profit dedicated to servicing those in our community who need a little help. By banding together under a larger regional organization, we can extend our impact through the utilization of Network for the Good across all associated organizations. It empowers smaller groups to have a larger impact on their community.

Incentivized

I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.

Incentivized

• The donation software is very user friendly to add donations to.
• The report section is very easy to use and to run what you need.
• The contact portion is extremely user friendly and is easy to keep track of donors, what they've paid and communication to them.

Incentivized

• Causeview's support team is mostly helpful and quick to respond.
• Causeview integrates event registrations within Salesforce.

Incentivized

• In exporting reports, it would be helpful to have a "select all" option so you can easily select everything without having to manually click each one.
• In exporting reports, it may be helpful to have the option of saving various options for different needs so you don't have to manually click or unclick each choice every time, as you can currently only save one type.
• It would be helpful to be able to change an event/ticket information after it has already gone live for sales as we recently had an issue with this.

Incentivized

• Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
• I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
• Some of my coworkers find Causeview confusing to use or difficult to find information.

Incentivized

We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

Incentivized

BGF is an easy-to-use platform for entering, editing, and analyzing customer or donor data and giving. I would highly recommend it to any organization looking to improve its customer relationship management functionality. As a previous user of different CRM platforms with other non-profits, BGF has made tracking donor information and communicating with donors much easier.

Incentivized

In 5+ years we have never had an issue with it not working when we needed it to. It is very reliable and doesn't seem to have a lot of bugs or interruptions in service.

Incentivized

It is always fast for us and reports have a very quick upload time. We don't integrate it into other programs so I'm not 100% sure about that, but it always works when we use it and is very reliable. Even when we run Excel files for complete information on donors, it always works very fast.

Incentivized

Most of the time they are quick and friendly and help me resolve any issues. There have only been a couple of times that we couldn't find a resolution and I was just told that NFG didn't have that capability.

Incentivized

Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability

Incentivized

We only had one hiccup with the domain that was an issue on our end but NFG struggled to help us. It was finally resolved and we've been good ever since

Incentivized

I like Bonterra Guided Fundraising more than OneCause because OneCause was only used for events at the last nonprofit I worked at. Bonterra Guided Fundraising allow nonprofits like ours to have event pages, fundraising pages, and donor management software at a better cost than OneCause. Ultimately, I would always choose Bonterra Guided Fundraising!

Incentivized

I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.

Incentivized

We are happy with all of the options

Incentivized

It works for the departments we need it in, finance, administration and fundraising and marketing. It does everything we need.

Incentivized

• We went from raising only 12k at our gala to needing to implement the auction software as we work to raise 75k at our next gala. We wouldn't be able to facilitate such a large event without our software.
• We're able to streamline a lot of tasks. Instead of using several interfaces, we're able to rely solely on Bonterra Guided Fundraising, which saves a lot of time.
• We're able to dream about expanding the ways we reach people. Instead of simply sending out emails or using Facebook, we can send out newsletters and promote events with their own website link, which is a huge step up.

Incentivized

• Negative: expensive per-license fee with no discount for added users.
• Negative: unreliable servers that host donate pages.

Incentivized