Bookeo vs. Chili Piper

Bookeo is well suited for online booking. The software makes it easy to add links to a specific service for website integration. The customer is informed with a confirmation email, then a reminder email and finally a thank you email. The customer can also make changes to the event without using store staff.

Incentivized

Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (:

Incentivized

• Easy to customise
• User Freindly
• Great reporting

Incentivized

• Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
• Meeting Buffer functionality assures that AEs won't be booked back-to back.
• I can send the link to each of my meeting templates for different prospects

• A customer field for the name of a business or organization would be helpful
• Expand the search fields to include telephone numbers and business name
• Enable the customer to purchase an item instead of only services
• Provide an app for the Clover Station POS system

Incentivized

• They are continually improving their offering and we've seen great leaps over the past 2 years.
• Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
• Faster load times, but we can’t complain too much!

Great price for a program that works well. We have never had a system crash during the 10 years of use.

Incentivized

• Support was very responsive during our integration phase, and after that too.
• They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.

Incentivized

Simply Book me - Too many optional extras Setmore - wont really help with customising of classes Honestly weve tested so many but bookeo is the only one that does all that we need!

Incentivized

Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.

Incentivized

• We have increased our business by 20% each year over the last 10 years (bookeo a great help with this)

Incentivized

• More demos held by simplifying the scheduling process. More demos = more opportunities
• Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early
• Integration with Salesforce.com saved our reps time because they didn't have to log activities manually

Incentivized