Booker vs. Rezdy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Booker
Score 7.7 out of 10
N/A
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
Rezdy
Score 9.3 out of 10
N/A
Rezdy is an online booking and reservation system from the Australian company of the same name.N/A
Pricing
BookerRezdy
Editions & Modules
Starter
$129
per month
Accelerate
$269
per month
Ultimate
$429
per month
No answers on this topic
Offerings
Pricing Offerings
BookerRezdy
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$250 No setup fee
Additional Details
More Pricing Information
Community Pulse
BookerRezdy
Top Pros
Top Cons

No answers on this topic

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BookerRezdy
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Score 9.0 out of 10
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Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
BookerRezdy
Likelihood to Recommend
7.3
(18 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.3
(3 ratings)
-
(0 ratings)
Support Rating
6.0
(6 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
BookerRezdy
Likelihood to Recommend
MINDBODY
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
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Rezdy
Especially well suited to small and medium-sized tour operators who are looking to capture more online bookings as well as have some administrative load relieved.
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Pros
MINDBODY
  • Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
  • Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
  • I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
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Rezdy
No answers on this topic
Cons
MINDBODY
  • Booker has had some system failures recently that have caused a hard time for us.
  • Sometimes Booker updates reset certain features which cause us to have to reset everything.
  • The Booker app does not have the same features as the full site which sometimes does not make it easy for us.
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Rezdy
No answers on this topic
Likelihood to Renew
MINDBODY
Because I'm so familiar with it. I'll definitely reconsider.
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Rezdy
No answers on this topic
Usability
MINDBODY
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
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Rezdy
No answers on this topic
Support Rating
MINDBODY
Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
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Rezdy
No answers on this topic
Implementation Rating
MINDBODY
As far as I know, implementing Booker into our business was fairly easy.
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Rezdy
No answers on this topic
Alternatives Considered
MINDBODY
When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
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Rezdy
No answers on this topic
Return on Investment
MINDBODY
  • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
  • Increased employee / staff communication, they can now log in and see their schedules.
  • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
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Rezdy
No answers on this topic
ScreenShots

Booker Screenshots

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