Booker

What users are saying about

Score 8.6 out of 10

Based on 24 reviews and ratings

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Pros

Customer profile. There is much detail that can be added into the customer profile. Referrals, past appointments, retail sales, even notifications that pop up when you go to book their appointment or check them out.
Loyalty points. These are a great promotional option.

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Verified User

Manager in Professional Services

Consumer Services Company, 11-50 employees

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Cons

Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
Marketing tools tha integrate to the software

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Alonso Salguero

Owner

Salon ZibaHealth, Wellness and Fitness, 51-200 employees

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Likelihood to Renew

Booker10.0

Based on 1 answer

Because I'm so familiar with it. I'll definitely reconsider.

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Verified User

Manager in Customer Service

Apparel & Fashion Company, 11-50 employees

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Usability

Booker8.3

Based on 3 answers

It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available

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Verified User

Manager in Professional Services

Consumer Services Company, 11-50 employees

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Support

Booker10.0

Based on 2 answers

Booker is very user friendly and its support team is excellent.

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Verified User

Manager in Customer Service

Apparel & Fashion Company, 11-50 employees

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Implementation

Booker10.0

Based on 1 answer

As far as I know, implementing Booker into our business was fairly easy.

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Verified User

Manager in Customer Service

Apparel & Fashion Company, 11-50 employees

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Alternatives Considered

I've used Millennium in the past - I love the LOOK of SpaBooker better but I don't recall ever having the amount of glitches as Booker has. Their membership process was much more streamlined as well.

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