What users are saying about
24 Ratings
24 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Booker

Because of the integration of so many critical features, I would not hesitate to recommend Booker to others. The few back end drawbacks are a small price to pay for the front end functionality.
K. Joann Clemens profile photo

Pros

  • Customer profile. There is much detail that can be added into the customer profile. Referrals, past appointments, retail sales, even notifications that pop up when you go to book their appointment or check them out.
  • Loyalty points. These are a great promotional option.
No photo available

Cons

  • Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
  • Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
  • Marketing tools tha integrate to the software
Alonso Salguero profile photo

Likelihood to Renew

Booker10.0
Based on 1 answer
Because I'm so familiar with it. I'll definitely reconsider.
No photo available

Usability

Booker8.3
Based on 3 answers
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
No photo available

Support

Booker10.0
Based on 2 answers
Booker is very user friendly and its support team is excellent.
No photo available

Implementation

Booker10.0
Based on 1 answer
As far as I know, implementing Booker into our business was fairly easy.
No photo available

Alternatives Considered

I've used Millennium in the past - I love the LOOK of SpaBooker better but I don't recall ever having the amount of glitches as Booker has. Their membership process was much more streamlined as well.
Tara Marie Hoxha profile photo

Return on Investment

  • We've lost money due to the membership glitches.
Tara Marie Hoxha profile photo

Pricing Details

Booker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250
Booker Editions & Modules
Booker
Edition
Basic
$851
Standard
$1351
Plus
Custom
1. Per Month [Unlimited Users]
Additional Pricing Details