Overall Satisfaction with Booker
I piloted Booker for a few months in my district, trying it to see if it might be an easier way to book COVID testing appointments. When it was explored, we were experiencing very very long lines (150+) for COVID testing. It made sense to explore options for parents and/or students to be able to better manage the scheduling experience. We also thought if we could explore it for COVID testing, we could use it for other events, such as registration for new students.
- easy scheduling
- user friendly interface
- 24/7 access
- cloud based
- fairly inexpensive
- customer service was sometimes challenging to get timely responses
- some of the features took a bit to learn from the end of those setting up the schedules
- widgets for our websites
- easy to use
- simple user interface
- saves on staff time
- saves on customer service response time
- reports are easy to prep and share
Do you think Booker delivers good value for the price?
Yes
Are you happy with Booker's feature set?
Yes
Did Booker live up to sales and marketing promises?
Yes
Did implementation of Booker go as expected?
Yes
Would you buy Booker again?
Yes