Bookhint Online Appointments vs. Acuity Scheduling, a Squarespace company

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bookhint Online Appointments
Score 9.1 out of 10
N/A
For businesses and freelancing professionals, operating from one or various locations, at fixed or variable working hours, who want to automate their service bookings and client appointments. With Bookhint users can add a BOOK-Button to a business website and clients can start to schedule appointments directly online, 24/7. Bookhint is available in many languages. Its features are designed to solve resource planning and booking management needs, in order to provide more value and time…N/A
Acuity Scheduling, a Squarespace company
Score 8.7 out of 10
N/A
Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.
$14
per month
Pricing
Bookhint Online AppointmentsAcuity Scheduling, a Squarespace company
Editions & Modules
No answers on this topic
Emerging
$14
per month
Growing
$23
per month
Powerhouse
$45
per month
Offerings
Pricing Offerings
Bookhint Online AppointmentsAcuity Scheduling, a Squarespace company
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$10 for unlimited calendar and for multiple venuesNo setup fee
Additional DetailsThe basic pricing plan involves a free version for a single calendar/agent in a single venue. The Professional has 4 pricing options, from €9 to €90 per month, for one to unlimited calendars/agents in multiple venues, along with all basic and premium features. The custom pricing plan is to integrate with us based upon your needs.
More Pricing Information
Community Pulse
Bookhint Online AppointmentsAcuity Scheduling, a Squarespace company
Top Pros
Top Cons

No answers on this topic

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User Ratings
Bookhint Online AppointmentsAcuity Scheduling, a Squarespace company
Likelihood to Recommend
9.1
(1 ratings)
8.3
(46 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(3 ratings)
Usability
-
(0 ratings)
9.9
(7 ratings)
Support Rating
-
(0 ratings)
9.7
(16 ratings)
User Testimonials
Bookhint Online AppointmentsAcuity Scheduling, a Squarespace company
Likelihood to Recommend
Bookhint
Bookhint is perfect when your appointments have one or multiple reasons because you and your clients can edit the reasons at any time which automatically updates the appointment duration.
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Squarespace
I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
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Pros
Bookhint
  • Each of our sales people manages their own availability
  • We can reschedule and cancel appointments very easily
  • The interface is intuitive and beautiful
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Squarespace
  • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
  • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
  • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
  • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
  • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
  • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
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Cons
Bookhint
  • Synchronize with yahoo calendar
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Squarespace
  • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
  • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
  • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
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Likelihood to Renew
Bookhint
No answers on this topic
Squarespace
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
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Usability
Bookhint
No answers on this topic
Squarespace
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
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Support Rating
Bookhint
No answers on this topic
Squarespace
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
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Alternatives Considered
Bookhint
Better money value
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Squarespace
In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
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Return on Investment
Bookhint
  • Our sales leads have increased by 25% because when we miss a call, the potential client just schedules a call me back appointment.
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Squarespace
  • Minimizing no shows
  • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
  • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
  • Honestly just saving me from scheduling nightmares and headaches
  • Timezones! It does it for you! (I work internationally)
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ScreenShots

Bookhint Online Appointments Screenshots

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