Leave it to this system to remove the complexities and archaic nature of back-and-forth human scheduling
May 26, 2022

Leave it to this system to remove the complexities and archaic nature of back-and-forth human scheduling

Chelsea Crow-Fuentes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acuity Scheduling, a Squarespace company

My main use for Acuity is for easy and direct scheduling of clients through our Squarespace websites. The two-way calendar link with the iPhone calendar is the most helpful part of this product for me. It is so convenient, and I don’t have to worry about blocking off time in multiple places because of the way it syncs.
  • Two-way Calendar Sync.
  • Squarespace Website Integration.
  • Phone App.
  • Gathering client information.
  • E-mail appointment reminders.
  • Easy rescheduling and cancellations.
  • Being able to merge accounts for different businesses under one single Acuity calendar.
  • Being able to have multiple employees/users under a single Acuity profile and having the ability to sync different calendars to each user.
  • Have scheduling setting that, if chosen automatically links with Zoom and sends out the invite.
  • Website integration.
  • E-mail reminders.
  • Two-way calendar sync.
  • Tracking client inquiries.
  • I think it has played a huge role in our ROI as online scheduling is an expected feature in this day and age.
  • Being included with Squarespace has been super helpful.
  • It has taken a lot of the middleman busy work of scheduling, reminding, canceling, rescheduling, etc.
  • It has kept our business model up with the times.

Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?

Yes

Are you happy with Acuity Scheduling, a Squarespace company's feature set?

Yes

Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling, a Squarespace company go as expected?

Yes

Would you buy Acuity Scheduling, a Squarespace company again?

Yes

Squarespace, Facebook Business Manager (formerly Pages Manager), Zoom
I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.