Acuity User Review
December 18, 2024

Acuity User Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acuity Scheduling, a Squarespace company

We use it daily for scheduling clients and workflow for our seamstresses. Helping manage time wisely without overbooking our schedule which happened a lot more often then before we started using acuity for managing the backroom workflow. It has made our process more accurate and kept us more productive by using actual data instead of guessing on how much availability we have open.

Pros

  • Managing Workflow
  • Scheduling Clients and Contacting Them
  • Labeling Different Sorts of Appointments and Blocking Time Off

Cons

  • There are a lot of pages for similar things so sometimes its hard to find the location of where to edit things
  • The ability to stop a review request email from being sent to specific clients.
  • A way to block of clients scheduiling 3 times when you only have 2 openings and a way to cancel that easier.
  • Saving time by managing how much workflow we can bring it and not overflow our schedule.
  • It can be difficult finding things in the website. The user friendly aspect is difficult sometimes.
  • It is positive for helping reduce the amount of time creating weekly schedules in the studio.
It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
We have only used acuity.

Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?

Yes

Are you happy with Acuity Scheduling, a Squarespace company's feature set?

Yes

Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling, a Squarespace company go as expected?

Yes

Would you buy Acuity Scheduling, a Squarespace company again?

Yes

It has really helped scheduling our clients and organizing and making sure nothing is missed and that everything is updated appropriately.

It is less appropriate when there are multiple clients with the same name.

Using Acuity Scheduling, a Squarespace company

ProsCons
Like to use
Easy to use
Technical support not required
Consistent
Quick to learn
Feel confident using
Unnecessarily complex
  • Scheduling Clients
  • Creating Appointment Types
  • Creating Questionnaires
  • Setting Up Schedules
  • Finding Different Aspects of Emails sent to clients
  • Editing The webpage
Yes, but I don't use it

Comments

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