Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company

Acuity Scheduling, a Squarespace company

124 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Acuity Scheduling, a Squarespace company	Score 8.7 out of 10	N/A	Acuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.	$14 per month

Pricing

Acuity Scheduling, a Squarespace company

Editions & Modules

Emerging: $14
per month
Growing: $23
per month
Powerhouse: $45
per month

Offerings

Pricing Offerings
Acuity Scheduling, a Squarespace company
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Acuity Scheduling, a Squarespace company
Considered Both Products	Acuity Scheduling, a Squarespace company Verified User Vice-President Chose Acuity Scheduling, a Squarespace company Acuity's user interface was much cleaner and easier to use when scheduling meetings. We love that you can embed it within your own website and it shows the calendar right there instead of redirecting you. Acuity gave us the ability to customize our meeting types and the … Incentivized Helpful? Cheri Merz Owner/Coach Chose Acuity Scheduling, a Squarespace company Calendly does not play nice with my email provider. As soon as I click the accept button, the email disappears with all information--it isn't in Trash, Spam, the Inbox, or anywhere else. There isn't usually a way to automatically add the appointment to my calendar. If I am not … Incentivized Helpful? LA Lauren Ashley Coach, Founder & Program Developer Chose Acuity Scheduling, a Squarespace company Acuity is just way easier for me to use and has everything that I need (and their packages are very reasonably priced). Incentivized Helpful? Russell Westcott Owner Chose Acuity Scheduling, a Squarespace company I chose Acuity over Calendly because of the better integrations with my tech, and the payment options. Incentivized Helpful? RJ rachel jane Owner Chose Acuity Scheduling, a Squarespace company One of my favourite things about Acuity, in comparison to other business tools that I use, is the minimal monthly fee. It's more than reasonable for how well it organizes and schedules my time and my business Incentivized Helpful? SM Sarah Martin Owner Chose Acuity Scheduling, a Squarespace company Calendly and Acuity Scheduling have a similar feature set and both are user friendly. The reason I selected Acuity Scheduling, ultimately, is that it offers an always free plan that has a robust enough feature set to make the software practical and usable, whereas the free tier … Incentivized Helpful? Verified User Advisor Chose Acuity Scheduling, a Squarespace company I prefer Acuity Scheduling to Calendly mainly for the customization capabilities. It fits many different business models. Calendly is more basic. Incentivized Helpful? Adam Reiley Manager of Operations Chose Acuity Scheduling, a Squarespace company I researched several solutions and settled on Acuity and have never looked back since then. Incentivized Helpful? Dr Olivier Becherel - Leadership and Executive Coaching Mentor & Coach Chose Acuity Scheduling, a Squarespace company Better value for money More flexibility of options. Better look Incentivized Helpful? Christopher Cantrall Vice President - General Counsel Chose Acuity Scheduling, a Squarespace company I don't recall specific scheduling tools I looked at, but I looked at a few dozen. Time and time again I was unsatisfied. UIs were less intuitive. Client-based scheduling was emphasized. There were many more options than I needed. The reminder templates were poor or unable to … Incentivized Helpful? Ofir Vaisman Founder Chose Acuity Scheduling, a Squarespace company I would go with another company if you are a growing company that would surpass 36 calendars at one point. Acuity blocks scalability once you achieve some success. Helpful? Verified User Executive Chose Acuity Scheduling, a Squarespace company Calendly did not allow clients to make multiple appts at once so it was too much of a hassle for clients who wanted to schedule 5 appts. I like that Acuity allows them to do it in one form. Incentivized Helpful? KS Katelyn Silva Sole Proprietor Chose Acuity Scheduling, a Squarespace company I have not used any other platforms besides Acuity Scheduling for appointment generation purposes. Incentivized Helpful? Ashlie Pappas Founder Chose Acuity Scheduling, a Squarespace company I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms … Incentivized Helpful? Christy Price Web Designer Chose Acuity Scheduling, a Squarespace company I had issues with the Calendly/Zoom integration. No problems integrating Zoom and Acuity. Incentivized Helpful? Reagan Baird Edwards Minister, Writer, Speaker, and Life Coach Chose Acuity Scheduling, a Squarespace company Before, I was manually scheduling appointments into my Google calendar. Now, it's all done through the site. No more back and forth conversations about: Does this date work for you? What about this date? This time or that time? etc. My client can see all my availability and set … Incentivized Helpful? Andrew Folts Digital Strategist Chose Acuity Scheduling, a Squarespace company I liked Calendly, but Acuity seemed to be the industry leader and it works with SquareSpace, which is a huge plus. I want whatever app I use to be around for the long haul. Incentivized Helpful? Steve Palfreyman Maker & Marketer Chose Acuity Scheduling, a Squarespace company Acuity is the most feature packed and customisable by far. Incentivized Helpful? karla lightfoot - clinical hypnotherapy Medical Support Clinical Hypnotist - Energy Healing Chose Acuity Scheduling, a Squarespace company Acuity Scheduling has better features and much more ease of use. Incentivized Helpful? Verified User Director Chose Acuity Scheduling, a Squarespace company Overall, the cost, ease of use, and setup were all above average with Acuity. I tried many different programs (some not listed as a comparison) but I was very happy with Acuity and am glad we stuck with it. Incentivized Helpful? Heather Herring Owner Chose Acuity Scheduling, a Squarespace company Acuity Scheduling is excellent, but since Dubsado is a complete business management system, I ended up leaving Acuity Scheduling to avoid paying twice for the same type of product. I'd say that Acuity Scheduling and Dubsado measure up about the same. There wasn't any specific … Incentivized Helpful? KP Kathy Pierre CEO (Chief Executive Officer) Chose Acuity Scheduling, a Squarespace company I have not tried any other scheduling software. I was referred to Acuity Scheduling and it met my needs so I did not feel the need to look elsewhere. Incentivized Helpful? Meredith Brough Business Owner Chose Acuity Scheduling, a Squarespace company I have not used any other products like Acuity. I did all of this on my own through my web-site at first (they would email me a request and then I would do everything manually). I did have several (up to 50) people recommend it to me! Incentivized Helpful? Miguel Quina Ribeiro CEO Chose Acuity Scheduling, a Squarespace company We've been trying HubSpot, Calendy, and Vyte and found them a bit more complicated regarding sync and usage. Incentivized Helpful?
Top Pros	Pro Acuity scheduling Pro Google calendar Pro Set up
Top Cons	Minus Calendar view Minus Office 365 Minus Customization options

Best Alternatives
	Acuity Scheduling, a Squarespace company
Small Businesses	vCita Score 9.7 out of 10
Medium-sized Companies	Calendly Score 9.2 out of 10
Enterprises	Zoom Score 8.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Acuity Scheduling, a Squarespace company
Likelihood to Recommend	8.3 (46 ratings)
Likelihood to Renew	9.3 (3 ratings)
Usability	9.9 (7 ratings)
Support Rating	9.7 (16 ratings)

User Testimonials
	Acuity Scheduling, a Squarespace company
Likelihood to Recommend	Squarespace I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks. Incentivized Chelsea Crow-Fuentes Co-Founder/Owner/Therapist/Supervisor Read full review
Pros	Squarespace Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice. I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize. I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence. I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient. I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service. I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call. Incentivized Meredith Brough Business Owner Read full review
Cons	Squarespace Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Squarespace Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run. Incentivized Eric Weiss Customer Service Representative Read full review
Usability	Squarespace It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it. Incentivized Verified User Anonymous Read full review
Support Rating	Squarespace Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution. Incentivized KS Katelyn Silva Sole Proprietor Read full review
Alternatives Considered	Squarespace In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion. Incentivized Michele Moore Founder \| Certified Coach Read full review
Return on Investment	Squarespace Minimizing no shows Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed) Honestly just saving me from scheduling nightmares and headaches Timezones! It does it for you! (I work internationally) Incentivized LA Lauren Ashley Coach, Founder & Program Developer Read full review
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