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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Boomi

    Score7.7 out of 10
    N/ABoomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code interface with the capacity for API and EDI connections for integrating with external organizations and systems, as well as compliance with data protection regulations.

    $550

    per month

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    BoomiSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    Boomi
    $550
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BoomiSplunk IT Service Intelligence (ITSI)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BoomiSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    Boomi
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    BoomiSplunk IT Service Intelligence (ITSI)
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Boomi and Splunk IT Service Intelligence (ITSI)
    Feature
    Boomi
    8.0
    33 Ratings
    1% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built connectors10.032 Ratings00 Ratings
    Connector modification5.029 Ratings00 Ratings
    Support for real-time and batch integration10.031 Ratings00 Ratings
    Data quality services10.029 Ratings00 Ratings
    Data security features5.031 Ratings00 Ratings
    Monitoring console8.033 Ratings00 Ratings
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    BoomiSplunk IT Service Intelligence (ITSI)
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    Make
    Score9.3 out of 10
    No answers on this topic
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    IBM App Connect
    Score9 out of 10
    No answers on this topic
    Enterprises
    Workato
    Score9.3 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BoomiSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    9.0
    (41 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    8.2
    (2 ratings)
    Usability
    8.0
    (6 ratings)
    10.0
    (1 ratings)
    Performance
    7.9
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (2 ratings)
    8.9
    (2 ratings)
    User Testimonials
    BoomiSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Boomi
    Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Boomi
    • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
    • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
    • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Boomi
    • More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
    • Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
    • Should roll out features more often based on users reviews.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Boomi
    Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Boomi
    My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Performance
    Boomi
    The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
    About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Boomi
    Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    Alternatives Considered
    Boomi
    We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    Boomi
    • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots