Boomi vs. Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Boomi
Score 7.5 out of 10
N/A
Boomi is a cloud-based, on-premise, or hybrid integration platform. It offers a low-code/no-code interface with the capacity for API and EDI connections for integrating with external organizations and systems, as well as compliance with data protection regulations.
$550
per month
Troops
Score 9.0 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
BoomiTroops
Editions & Modules
Boomi
$550
per month
No answers on this topic
Offerings
Pricing Offerings
BoomiTroops
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BoomiTroops
Features
BoomiTroops
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Boomi
8.0
33 Ratings
1% below category average
Troops
-
Ratings
Pre-built connectors10.032 Ratings00 Ratings
Connector modification5.029 Ratings00 Ratings
Support for real-time and batch integration10.031 Ratings00 Ratings
Data quality services10.029 Ratings00 Ratings
Data security features5.031 Ratings00 Ratings
Monitoring console8.033 Ratings00 Ratings
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BoomiTroops
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User Ratings
BoomiTroops
Likelihood to Recommend
9.0
(41 ratings)
8.0
(9 ratings)
Likelihood to Renew
10.0
(9 ratings)
-
(0 ratings)
Usability
8.0
(6 ratings)
-
(0 ratings)
Performance
7.9
(5 ratings)
-
(0 ratings)
Support Rating
6.0
(2 ratings)
8.5
(5 ratings)
User Testimonials
BoomiTroops
Likelihood to Recommend
Boomi
Legacy systems often need to be replaced or integrated with new applications in order to modernize businesses. A strong API strategy that avoids custom coding and third-party programs is essential to enable this integration. Boomi's new-age connectivity and integration solutions ensure safe, secure, and robust integration. In the age of information, businesses are under more pressure than ever to be able to collect and manage large amounts of data. This data comes in from a variety of sources, including personalized devices such as voice assistants and wearable tech. While this data can be immensely valuable to businesses, they often lack the infrastructure necessary to handle it effectively. This can lead to data build-up in databases or silos, and can eventually lead to problems with integration and security.
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Troops, Inc.
If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
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Pros
Boomi
  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
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Troops, Inc.
  • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
  • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
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Cons
Boomi
  • More from a development perspective. It is always difficult to use the properties features. It takes a while to understand how the data/variables can be used across an integration.
  • Dell Boomi should also invest more on API Management and not just seen as a ETL,ESB tool.
  • Should roll out features more often based on users reviews.
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Troops, Inc.
  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
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Likelihood to Renew
Boomi
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
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Troops, Inc.
No answers on this topic
Usability
Boomi
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
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Troops, Inc.
No answers on this topic
Performance
Boomi
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
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Troops, Inc.
No answers on this topic
Support Rating
Boomi
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
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Troops, Inc.
Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
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Alternatives Considered
Boomi
We decided to go with Dell Boomi because another department in our company was already using the software. We did not research competitor applications to use as our business solution. Dell Boomi was very easy and quick to set up, so once we decided to use Dell Boomi for systems integration, we had it set up and running within a few working days.
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Troops, Inc.
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
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Return on Investment
Boomi
  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
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Troops, Inc.
  • Accurate forecasting.
  • Streamlines our agenda.
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ScreenShots