boost.ai vs. CTM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
boost.ai
Score 9.8 out of 10
N/A
boost.ai is a conversational AI software from the company of the same name in Sandnes, a self-learning AI that aims to let users turn information on websites, chat logs or chatbots into superior virtual agents.N/A
CTM
Score 10.0 out of 10
Small Businesses (1-50 employees)
CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing.
$79
per month
Pricing
boost.aiCTM
Editions & Modules
No answers on this topic
Marketing Lite
$79
per month
Marketing Pro
$179
per month
Sales Engage
$329
per month
Enterprise
$1999
per month
Offerings
Pricing Offerings
boost.aiCTM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts for agencies and multi-location businesses. Discounts of up to two months free for annual agreements.
More Pricing Information
Community Pulse
boost.aiCTM
Best Alternatives
boost.aiCTM
Small Businesses
Clari Copilot
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Score 9.1 out of 10
Invoca
Invoca
Score 9.9 out of 10
Medium-sized Companies
Clari
Clari
Score 8.6 out of 10
Revenue.io
Revenue.io
Score 8.0 out of 10
Enterprises
Clari
Clari
Score 8.6 out of 10
Revenue.io
Revenue.io
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
boost.aiCTM
Likelihood to Recommend
9.5
(2 ratings)
10.0
(9 ratings)
User Testimonials
boost.aiCTM
Likelihood to Recommend
boost.ai
We used it for the banking industry, and it's very well suited for credit unions. They had some basic intentions ready for the banking industry, which could be used easily without fuss, and technical knowledge required. Automation for various basic stuff was done in a few days, and the integration with the call center for the issues that could not be resolved from the chatbot was also very smooth and crisp.
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CTM
[CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.
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Pros
boost.ai
  • Conversational AI.
  • Chatbot.
  • Call center integration.
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CTM
  • Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software.
  • Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization.
  • Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate.
  • Cost is well worth what you get from the software.
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Cons
boost.ai
  • Customer support.
  • API integration.
  • Pricing
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CTM
  • Can get pricy.
  • More complex integrations may need professional services.
  • No push notifications for incoming SMS on mobile app (non agent).
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Alternatives Considered
boost.ai
Other products either lacked the integration we needed or were not having good customer support and longer execution time compared to Boost.ai.
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CTM
CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.
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Return on Investment
boost.ai
  • Reduced customer support cost by about 60%.
  • Smooth integration with call center.
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CTM
  • Fits nicely into the % of budget dedicated to Analytics
  • CallTrackingMetrics is our system of truth for source of calls for Local Service business
  • CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor
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ScreenShots

CTM Screenshots

Screenshot of Activity LogScreenshot of Softphone Interface