What users are saying about
Top Rated
32 Ratings
4 Ratings
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Score 9.2 out of 100
Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Process Director

It simply works great for our applications and requirements!
Greg Scherer | TrustRadius Reviewer

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Process Director
8.7
Creatio
Dashboards
Process Director
8.2
Creatio
Standard reports
Process Director
9.0
Creatio
Custom reports
Process Director
8.9
Creatio

Process Engine

Process Director
8.7
Creatio
Process designer
Process Director
9.2
Creatio
Process simulation
Process Director
8.8
Creatio
Business rules engine
Process Director
8.0
Creatio
SOA support
Process Director
9.1
Creatio
Process player
Process Director
8.9
Creatio
Support for modeling languages
Process Director
8.8
Creatio
Form builder
Process Director
8.3
Creatio
Model execution
Process Director
8.4
Creatio

Collaboration

Process Director
8.6
Creatio
Social collaboration tools
Process Director
8.6
Creatio

Content Management Capabilties

Process Director
7.6
Creatio
Content management
Process Director
7.6
Creatio

Low-Code Development

Process Director
Creatio
9.1
Visual Modeling
Process Director
Creatio
7.5
Drag-and-drop Interfaces
Process Director
Creatio
10.0
Platform Security
Process Director
Creatio
9.5
Platform User Management
Process Director
Creatio
9.5
Reusability
Process Director
Creatio
9.0
Platform Scalability
Process Director
Creatio
9.0

Pros

Process Director

  • BP Logix Process Director has an extremely easy to use graphical workflow designer.
  • Good support for electronic signatures and physical signatures using hardware signature pads.
  • Knowledge views and dashboards for easy access to data.
Anonymous | TrustRadius Reviewer

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

Process Director

  • Having a record of sent emails in a process would be helpful.
  • A "scrubber" for PDF names would be helpful. Acrobat does not like to open items with particular characters in a file name.
Laura Floeckher | TrustRadius Reviewer

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

Process Director

No score
No answers yet
No answers on this topic

Creatio

Creatio 7.8
Based on 4 answers
I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)
Anonymous | TrustRadius Reviewer

Support Rating

Process Director

No score
No answers yet
No answers on this topic

Creatio

Creatio 8.4
Based on 4 answers
Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Process Director

We evaluated 13 vendors when looking for a solution for our finance department. We invited 4 vendors to demo and picked BP Logix in late 2011. Integration was very quick and since we went live January 2012 we deployed three additional processes incorporating our finance, facilities, legal, IT and our operations departments.
Lisa Campbell Chau | TrustRadius Reviewer

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

Process Director

  • Process Director has had such a positive impact on our entire organization. Nearly every division and department throughout the whole organization either has working forms and workflows or has requested to have forms and workflows developed.
  • The only negative or adverse condition is that we don't have enough development time for all the workflows requested to be developed.
Greg Scherer | TrustRadius Reviewer

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

Process Director

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Process Director Editions & Modules

Additional Pricing Details
For pricing, please contact sales-info@bplogix.com

Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Process Director
9.2
Creatio
9.1

Usability

Process Director
Creatio
7.8

Support Rating

Process Director
Creatio
8.4

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