Process Director vs Creatio

Likelihood to Recommend

It simply works great for our applications and requirements!

Director of Information Technology

Davis Applied Technology CollegeEducation Management, 501-1000 employees

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.

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Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

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Feature Rating Comparison

Process Director

Creatio

Dashboards

Standard reports

Custom reports

Process Director

Creatio

Process designer

Process simulation

Business rules engine

SOA support

Process player

Support for modeling languages

Form builder

Model execution

Process Director

Creatio

Social collaboration tools

Process Director

Creatio

Content management

Process Director

Creatio

Visual Modeling

Drag-and-drop Interfaces

Platform Security

Platform User Management

Reusability

Platform Scalability

Pros

BP Logix Process Director has an extremely easy to use graphical workflow designer.
Good support for electronic signatures and physical signatures using hardware signature pads.
Knowledge views and dashboards for easy access to data.

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Verified User

Manager in Information Technology

Higher Education Company, 5001-10,000 employees

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Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
The system is really easy to use. Users pick it up & love it immediately.
Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
Cost: Definitely competitive.

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Will Ludgate

Business/Systems Analyst (contract)

OKI Europe LtdPrinting, 201-500 employees

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Cons

Having a record of sent emails in a process would be helpful.
A "scrubber" for PDF names would be helpful. Acrobat does not like to open items with particular characters in a file name.

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Laura Floeckher

Applications Specialist

Woolpert, Inc.Civil Engineering, 501-1000 employees

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Having more marketplace solutions that add to the system’s functionality would be great.
We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
We would also like to see some improvements to the customer portal.

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Tatyana Yaroshenko

Chief Marketing Officer

Be TechInformation Technology & Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Creatio 7.8

Based on 4 answers

I would give Creatio all fives, but this software is designed for companies (multiple users, teams, and departments), so my ranking is influenced by feedbacks I heard from sales managers and other personnel working with Creatio. During the process of implementation, there were many issues. It took more than a year to set up everything for everyone. Creatio definitely needs someone within your company to be responsible for implementation tasks (user education, integrations, customization, testing)

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Creatio 8.4

Based on 4 answers

Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

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Alternatives Considered

We evaluated 13 vendors when looking for a solution for our finance department. We invited 4 vendors to demo and picked BP Logix in late 2011. Integration was very quick and since we went live January 2012 we deployed three additional processes incorporating our finance, facilities, legal, IT and our operations departments.

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Lisa Campbell Chau

IT Finance & Contracts Manager

MultiPlanHospital & Health Care, 1001-5000 employees

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The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

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Vladlen Manastiretskiy

System Manager

National Property RescueReal Estate, 11-50 employees

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Return on Investment

Process Director has had such a positive impact on our entire organization. Nearly every division and department throughout the whole organization either has working forms and workflows or has requested to have forms and workflows developed.
The only negative or adverse condition is that we don't have enough development time for all the workflows requested to be developed.

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Greg Scherer

Director of Information Technology

Davis Applied Technology CollegeEducation Management, 501-1000 employees

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bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

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Kenneth Harrington-Colon

Internal Systems Specialist

Creative Business Resources (CBR)Human Resources, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Process Director Editions & Modules

—

Additional Pricing Details

For pricing, please contact sales-info@bplogix.com

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$3,000*

* Per installation

Creatio Editions & Modules

Edition

Sales Creatio Team edition	$30¹
Sales Creatio Commerce Edition	$35¹
Sales Creatio Enterprise Edition	$60¹
Studio Creatio Enterprise	$25¹
Studio Creatio Free	$0¹

per user/per month

Additional Pricing Details

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Rating Summary

Process Director

Creatio

Process Director

Creatio

Process Director

Creatio

Likelihood to Recommend