Brand Embassy (discontinued) vs. Raiseaticket
Brand Embassy (discontinued) vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
Brand Embassy (discontinued) | Raiseaticket | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Raiseaticket | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Brand Embassy (discontinued) | Raiseaticket | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Raiseaticket | |
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Likelihood to Recommend | 2.0 (12 ratings) | 9.0 (3 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Raiseaticket | |
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Likelihood to Recommend | Discontinued Products | Fonicom Ltd |
Pros | Discontinued Products | Fonicom Ltd |
Cons | Discontinued Products | Fonicom Ltd |
Likelihood to Renew | Discontinued Products | Fonicom Ltd No answers on this topic |
Usability | Discontinued Products | Fonicom Ltd No answers on this topic |
Support Rating | Discontinued Products | Fonicom Ltd No answers on this topic |
Alternatives Considered | Discontinued Products | Fonicom Ltd |
Return on Investment | Discontinued Products | Fonicom Ltd |
ScreenShots | Brand Embassy (discontinued) Screenshots |