Brand24 vs. ReputationStacker

Brand24

Brand24

26 Reviews and Ratings

ReputationStacker

ReputationStacker

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brand24	Score 9.0 out of 10	N/A	Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…	$99 per month 1 user
ReputationStacker	Score 10.0 out of 10	N/A	ReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…	$79 per month

Pricing

Brand24

ReputationStacker

Editions & Modules

Individual: $99
per month 1 user
Team: $179
per month Unlimited users
Pro: $249
per month Unlimited users
Enterprise: $499
per month Unlimited users

Lite: $79
per month
Standard: $99
per month per location
Professional: $124
per month per location

Offerings

Pricing Offerings
Brand24	ReputationStacker
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

Discount available for annual billing.

More Pricing Information

Community Pulse
	Brand24	ReputationStacker
Considered Both Products	Brand24 Verified User Anonymous Chose Brand24 Brand24 is the best social media tracking software we have used to date. Others always seem to be limited to just tracking your own social accounts. Incentivized Helpful? Mark Anderson Digital Marketing Specialist - Team Lead Chose Brand24 I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier … Incentivized Helpful? Tamar Weinberg Social Media Customer Experience and Success Lead Chose Brand24 I needed a low-cost way to monitor brand mentions. This was the one that worked for me. Incentivized Helpful? Verified User Anonymous Chose Brand24 Brand24 was priced right compared to other more expensive tools that offer similar functionality. It also offered more keywords/hashtags/users to track and the filters were very robust to find the posts that matter most. Incentivized Helpful? Kelcey Zacarese Analytics Manager, Social Chose Brand24 Unfortunately I believe that Brand24 is not as complex and helpful as Brandwatch or Spredfast, but I do believe it is a more modern and complex tool than Sysomos. Brandwatch and Spredfast just have more abilities and seem to pull in more complex and comprehensive data that is … Incentivized Helpful?	ReputationStacker KB Kelly Boyd Head of Digital Marketing Chose ReputationStacker Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use. Incentivized Helpful? AB Austin Brown Manager Chose ReputationStacker ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use. Incentivized Helpful? DM Dave Myers Digital Marketing Lead Chose ReputationStacker We did our research before choosing ReputationStacker. Comparing it to other reputation management software it quickly became obvious that ReputationStacker is the best mix of review generation features, review responses, reporting, affordability, etc, especially for … Incentivized Helpful? AA Alyssa Alvarez Marketing Manager Chose ReputationStacker Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended … Incentivized Helpful? HP Hannah Pritchard Attorney Chose ReputationStacker We did demos with all of them. BirdEye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we … Incentivized Helpful?

Best Alternatives
	Brand24	ReputationStacker
Small Businesses	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Medium-sized Companies	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
Enterprises	Yext Score 7.3 out of 10	Yext Score 7.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brand24	ReputationStacker
Likelihood to Recommend	8.2 (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Brand24	ReputationStacker
Likelihood to Recommend	Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better. Incentivized BC Brittany Cosby Marketing Coordinator Read full review	It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be). HP Hannah Pritchard Attorney Read full review
Pros	Tracked negative sentiments Had a broad scope of social media tracking thru various popular apps and websites Allowed you set up instant triggers to find post that submitted very recently Incentivized James McTavish Senior Sales Development Read full review	Online reputation management for multiple locations of our business Review generation for all of our clinics (with a focus on Google reviews) Responding to reviews at scale Review and reputation reporting AA Alyssa Alvarez Marketing Manager Read full review
Cons	Pretty weak on its algorithm to determine if a comment was positive, neutral, or negative Statistics weren't overly useful for us Incentivized Verified User Anonymous Read full review	Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that. AA Alyssa Alvarez Marketing Manager Read full review
Usability	No answers on this topic	It takes a few minutes to set up and then it is automatic. It literally takes care of everything you need it to do on its own. You can also work with it a little more if you want to assign reviews to other users to follow up with patients (for example), but overall it is extremely easy to use. KB Kelly Boyd Head of Digital Marketing Read full review
Support Rating	No answers on this topic	I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it. AA Alyssa Alvarez Marketing Manager Read full review
Alternatives Considered	I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end. Incentivized Mark Anderson Digital Marketing Specialist - Team Lead Read full review	Podium is great if you use all of its features. But it takes a long time to learn and if you don't use ALL of its features then it's very expensive for what it is. We really just wanted a dedicated focused reputation/review management system, so when our Podium contract ended we switched over to ReputationStacker and it's perfect for what we need. AA Alyssa Alvarez Marketing Manager Read full review
Return on Investment	Positive: We can respond to customers in a reasonably realistic timeframe. Positive: We get updates from old content that has new activity. Incentivized Tamar Weinberg Social Media Customer Experience and Success Lead Read full review	We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack). CS Courtney Stewart Paid Media Specialist Read full review
ScreenShots	Brand24 Screenshots	ReputationStacker Screenshots