7 Ratings
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Score 8.9 out of 100
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Secure Email Gateway

    BrandShield Anti-Phishing

    Feature Set Not Supported
    N/A
    8.5

    Mimecast Secure Email Gateway

    85%
    Mimecast Secure Email Gateway ranks higher in 7/7 features

    Anti-malware

    N/A
    0 Ratings
    8.3
    83%
    13 Ratings

    Cusomizability

    N/A
    0 Ratings
    7.7
    77%
    13 Ratings

    Data Loss Protection

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Threat Detection

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Sandboxing

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    End-to-End Encryption

    N/A
    0 Ratings
    9.6
    96%
    11 Ratings

    Management Tools

    N/A
    0 Ratings
    7.0
    70%
    13 Ratings

    Attribute Ratings

      Likelihood to Recommend

      BrandShield Anti-Phishing

      N/A
      0 Ratings
      8.8

      Mimecast Secure Email Gateway

      88%
      25 Ratings

      Support Rating

      BrandShield Anti-Phishing

      N/A
      0 Ratings
      8.9

      Mimecast Secure Email Gateway

      89%
      10 Ratings

      Likelihood to Recommend

      BrandShield

      No answers on this topic

      Mimecast

      Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
      Read full review

      Pros

      BrandShield

      No answers on this topic

      Mimecast

      • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
      • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
      • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
      Read full review

      Cons

      BrandShield

      No answers on this topic

      Mimecast

      • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
      • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
      • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
      Read full review

      Pricing Details

      BrandShield Anti-Phishing

      Starting Price

      Editions & Modules

      BrandShield Anti-Phishing editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Mimecast Secure Email Gateway

        Starting Price

        Editions & Modules

        Mimecast Secure Email Gateway editions and modules pricing
        EditionModules

        Footnotes

          Offerings

          Free Trial
          Free/Freemium Version
          Premium Consulting/Integration Services

          Entry-level set up fee?

          No setup fee

          Additional Details

          Support Rating

          BrandShield

          No answers on this topic

          Mimecast

          When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
          Read full review

          Alternatives Considered

          BrandShield

          No answers on this topic

          Mimecast

          Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
          Read full review

          Return on Investment

          BrandShield

          No answers on this topic

          Mimecast

          • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
          • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
          • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
          Read full review

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