Great solution to regain control of your e-mail
April 08, 2025
Great solution to regain control of your e-mail
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mimecast Advanced Email Security
After initially depending on O365 filters only we were consistently flooded with Spam and Phishing attacks regardless of how hard our security admin worked to respond. Through the use of Mimecast Advanced Email Security this has fallen to next to zero. Additionally, by tracing failed messages we were able to find misconfigurations in our environment which had been affecting our client service.
Pros
- Detection and blocking of dangerous content
- Prescanning of links in e-mail
- Enhanced ability to maintain block and permit lists
- Detailed tracking of messages and event
Cons
- The user interface is not always as intuitive as I would like
- Client Service is slow to respond even to P1 requests
- By separating the wheat from the chaff so to speak, we can focus on important e-mail as opposed to junk.
- We are regularly able to demonstrate the volume of e-mails and the amount of content blocked.
- We have not had a single machine take-over as the result of a user clicking on a dangerous link.
Mimecast Advanced Email Security was our first and only choice from past experience with the project elsewhere.
As described in previous answers, Mimecast Advanced Email Security achieved all of our goals more than successfully. IT reduced our overall administrative costs and allows us to focus on other security concerns.
- Microsoft 365 Business Premium, Barracuda Email Security Gateway, SonicWall Email Security Appliances, Cisco Meraki MX and Cisco Routers
Do you think Mimecast Advanced Email Security delivers good value for the price?
Yes
Are you happy with Mimecast Advanced Email Security's feature set?
Yes
Did Mimecast Advanced Email Security live up to sales and marketing promises?
Yes
Did implementation of Mimecast Advanced Email Security go as expected?
Yes
Would you buy Mimecast Advanced Email Security again?
Yes
Mimecast Advanced Email Security Feature Ratings
Using Mimecast Advanced Email Security
535 - All users in the business ranging from manufacturing to executive are protected by Mimecast Advanced Email Security
1 - With 535 users and requiring only 1 support manager, Mimecast Advanced Email Security provides value that drives down the overall cost of e-mail operation.
- Malware Blocking
- Attack Detection and Blocking
- Regular challenge testing of our uses to ensure awareness
- Security Training and Testing
- Data Loss Prevention
- International Data Security Compliance
Evaluating Mimecast Advanced Email Security and Competitors
- Cloud Solutions
- Scalability
- Ease of Use
The cloud based platform allows us to not have to maintain and scale internal infrastructure as we share it with thousand of other organizations. Additionally, because the use is designed to be simple enough for all users there were no challenges in adoption.
We might, not would, consider some Microsoft Cloud Product that tightly support M365; but Mimecast Advanced Email Security does do an extraordinary job of this already.
Mimecast Advanced Email Security Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success Quick Initial Response | Escalation required Difficult to get immediate help |
Due to economic pressures we did not purchase premium support and this is reflected in response times. However, as I have stated elsewhere, when it is critical they treat our issues with the same priority as any premium customer.
We went through a last minute acquisition and migration of e-mail systems. Mimecast was there for us to ensure that we were successful. Instead of telling us to "read the manual" they patiently assisted our team in getting the job done.
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