BrightGauge vs Zoho Analytics | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 21 reviews and ratings

Score 8.5 out of 10

Based on 204 reviews and ratings

Try Zoho Analytics

Feature Rating Comparison

BrightGauge

Zoho Analytics

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

BrightGauge

Zoho Analytics

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

BrightGauge

Zoho Analytics

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

BrightGauge

Zoho Analytics

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

BrightGauge

Zoho Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

BrightGauge

Zoho Analytics

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

BrightGauge

Zoho Analytics

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Near real-time data in dashboards is a game changer for decision making
Easy of setup of gauges, dashboards and reports makes the product versatile
Automated scheduled reporting increases visibility and reduces workload.

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Verified User

Director in Information Technology

Information Technology & Services Company, 51-200 employees

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Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
Reasonable assortment of chart types.
Usable design surface, especially for a fully web based system.
Reasonably intuitive organization of content types.
Nice handling of aggregation functions.

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Verified User

Director in Other

Higher Education Company, 501-1000 employees

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Cons

Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.

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Verified User

Administrative Assistant in Finance and Accounting

Utilities Company, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Zoho Analytics 8.3

Based on 3 answers

We have to renew because Salesforce is forever going to be a dog to do the job it is intended for. I don't want to use 3rd party anything for Salesforce, but unbeknownst to us at the item of Salesforce purchase, that's the business model

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Verified User

Director in Information Technology

Consumer Services Company, 51-200 employees

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Usability

BrightGauge 9.5

Based on 2 answers

Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Zoho Analytics 8.1

Based on 25 answers

It provides an easy interface with drag/drop options and prebuilt reports/dashboards. The out of the box reports are very useful to provide a baseline to build upon. We use the ZIA AI to quickly build reports and find the actions intuitive. lastly, the ability to share content is simple and offers multiple ways to produce reports.

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Verified User

Analyst in Information Technology

Health, Wellness and Fitness Company, 201-500 employees

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Support Rating

BrightGauge 10.0

Based on 2 answers

We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Zoho Analytics 7.0

Based on 17 answers

The support team has been fantastic! I've worked mainly with the same customer support rep and her knowledge of Zoho Analytics and willingness to assist me has been superb. The Zoho Analytics support team get an A+ rating from me

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Verified User

Consultant in Professional Services

Renewables & Environment Company, 1-10 employees

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Alternatives Considered

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.

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Network Administrator

Leap Managed IT powered by Thomas OfficeInformation Technology and Services, 11-50 employees

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Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.

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Digital Instructor

Upper EducationEducation Management, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Zoho Analytics 9.5

Based on 10 answers

I appreciate that I have been able to shift our multiple companies into this one platform with ease. I am the key, sometimes the only user, for a couple of the businesses, but I can add a VA or assistant easily and for a very affordable price. The open API allows me to slowly migrate certain systems over until the team is ready for the plunge with Zoho as the key interface.

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CEO

Elite Real Estate Team & Dew It Right ConstructionReal Estate, 1-10 employees

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Return on Investment

ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
Decrease workload and time in creation of reports has definitely created an ROI.

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Verified User

Director in Information Technology

Information Technology & Services Company, 51-200 employees

View all 9 answers on this topic

The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis.
It helped with analyzing data directly from the CRM and imported historical data at the same time.

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Lonela Marinela

Senior Product UX/UI Designer-Developer

Harvest Software Solutions, LLCInformation Technology & Services, 51-200 employees

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Screenshots

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See All (15) Zoho Analytics Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

BrightGauge Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Zoho Analytics Editions & Modules

On-premise Edition

Professional	$30¹

per user per month billed annually

SaaS Edition

Basic	$30¹
Standard	$60²
Premium	$145³
Enterprise	$575⁴

0.5M rows, 2 users
1M rows, 5 users
5M rows, 15 users
50M rows, 50 users

Additional Pricing Details

There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Rating Summary

BrightGauge

Zoho Analytics

BrightGauge

Zoho Analytics

BrightGauge

Zoho Analytics

BrightGauge

Zoho Analytics

BrightGauge

Zoho Analytics

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