What users are saying about
21 Ratings
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Top Rated
204 Ratings
21 Ratings
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Score 8.5 out of 100

Zoho Analytics

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Top Rated
204 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

BrightGauge

Any data-driven business that requires metrics and performance benchmarks, that need to drill into data for analysis, should use Bright Gauge. If you don't require data that can be displayed in a meaningful way, and that's not important to your business, then this product is probably not for you; otherwise, it's great.
Ian Hansen | TrustRadius Reviewer

Zoho Analytics

Zoho Analytics works well if you are looking to display data from other Zoho applications. My organization used Zoho Analytics to create custom reporting dashboards for time tracking data from Zoho Projects, and it was a great solution. If you’re looking to integrate data from a variety of external sources, you might want to look elsewhere. Zoho Analytics is not worth the hassle, especially when you could set things up more easily with a tool like Google Data Studio, Tableau or TapClicks.
Alyssa Storm | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

BrightGauge
7.5
Zoho Analytics
8.4
Pixel Perfect reports
BrightGauge
6.5
Zoho Analytics
8.4
Customizable dashboards
BrightGauge
9.3
Zoho Analytics
8.4
Report Formatting Templates
BrightGauge
6.8
Zoho Analytics

Ad-hoc Reporting

BrightGauge
7.3
Zoho Analytics
8.1
Drill-down analysis
BrightGauge
8.7
Zoho Analytics
7.9
Formatting capabilities
BrightGauge
6.1
Zoho Analytics
8.0
Integration with R or other statistical packages
BrightGauge
7.9
Zoho Analytics
Report sharing and collaboration
BrightGauge
6.6
Zoho Analytics
8.3

Report Output and Scheduling

BrightGauge
8.0
Zoho Analytics
8.2
Publish to Web
BrightGauge
8.1
Zoho Analytics
8.2
Publish to PDF
BrightGauge
8.7
Zoho Analytics
8.6
Report Versioning
BrightGauge
7.4
Zoho Analytics
Report Delivery Scheduling
BrightGauge
7.9
Zoho Analytics
8.0
Delivery to Remote Servers
BrightGauge
8.1
Zoho Analytics

Data Discovery and Visualization

BrightGauge
8.5
Zoho Analytics
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
BrightGauge
8.5
Zoho Analytics
8.2
Location Analytics / Geographic Visualization
BrightGauge
8.9
Zoho Analytics
8.2
Predictive Analytics
BrightGauge
8.0
Zoho Analytics
8.3

Access Control and Security

BrightGauge
8.4
Zoho Analytics
8.4
Multi-User Support (named login)
BrightGauge
9.1
Zoho Analytics
8.3
Role-Based Security Model
BrightGauge
7.8
Zoho Analytics
8.5
Multiple Access Permission Levels (Create, Read, Delete)
BrightGauge
7.5
Zoho Analytics
8.2
Single Sign-On (SSO)
BrightGauge
9.0
Zoho Analytics
8.5

Mobile Capabilities

BrightGauge
6.1
Zoho Analytics
8.2
Responsive Design for Web Access
BrightGauge
6.0
Zoho Analytics
8.2
Dashboard / Report / Visualization Interactivity on Mobile
BrightGauge
6.1
Zoho Analytics
7.9
Dedicated iOS Application
BrightGauge
Zoho Analytics
8.2
Dedicated Android Application
BrightGauge
Zoho Analytics
8.5

Application Program Interfaces (APIs) / Embedding

BrightGauge
7.8
Zoho Analytics
8.2
REST API
BrightGauge
9.9
Zoho Analytics
8.1
Javascript API
BrightGauge
9.5
Zoho Analytics
iFrames
BrightGauge
6.0
Zoho Analytics
8.2
Java API
BrightGauge
6.0
Zoho Analytics
Themeable User Interface (UI)
BrightGauge
6.0
Zoho Analytics
Customizable Platform (Open Source)
BrightGauge
9.5
Zoho Analytics

Pros

BrightGauge

  • Near real-time data in dashboards is a game changer for decision making
  • Easy of setup of gauges, dashboards and reports makes the product versatile
  • Automated scheduled reporting increases visibility and reduces workload.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • Very good bang for the buck, especially if you pre-handle your data before uploading so you're not reliant on the Zoho SQL syntax of raw tables and have fewer, wider rows.
  • Reasonable assortment of chart types.
  • Usable design surface, especially for a fully web based system.
  • Reasonably intuitive organization of content types.
  • Nice handling of aggregation functions.
Anonymous | TrustRadius Reviewer

Cons

BrightGauge

  • Support quality has decreased since BrightGauge was acquired by Continuum then ConnectWise.
  • It would be helpful to be able to change multiple similar gauges at one time, as opposed to individually.
  • Reporting system could be improved. At the moment, I am not comfortable scheduling reports to be sent to customers.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
  • It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
  • Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightGauge

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 8.3
Based on 3 answers
We have to renew because Salesforce is forever going to be a dog to do the job it is intended for. I don't want to use 3rd party anything for Salesforce, but unbeknownst to us at the item of Salesforce purchase, that's the business model
Anonymous | TrustRadius Reviewer

Usability

BrightGauge

BrightGauge 9.5
Based on 2 answers
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
Anonymous | TrustRadius Reviewer

Zoho Analytics

Zoho Analytics 8.1
Based on 25 answers
It provides an easy interface with drag/drop options and prebuilt reports/dashboards. The out of the box reports are very useful to provide a baseline to build upon. We use the ZIA AI to quickly build reports and find the actions intuitive. lastly, the ability to share content is simple and offers multiple ways to produce reports.
Anonymous | TrustRadius Reviewer

Support Rating

BrightGauge

BrightGauge 10.0
Based on 2 answers
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
Anonymous | TrustRadius Reviewer

Zoho Analytics

Zoho Analytics 7.0
Based on 17 answers
The support team has been fantastic! I've worked mainly with the same customer support rep and her knowledge of Zoho Analytics and willingness to assist me has been superb. The Zoho Analytics support team get an A+ rating from me
Anonymous | TrustRadius Reviewer

Alternatives Considered

BrightGauge

We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted.
Dale Bradford | TrustRadius Reviewer

Zoho Analytics

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.
Ramin Sultanov | TrustRadius Reviewer

Scalability

BrightGauge

No score
No answers yet
No answers on this topic

Zoho Analytics

Zoho Analytics 9.5
Based on 10 answers
I appreciate that I have been able to shift our multiple companies into this one platform with ease. I am the key, sometimes the only user, for a couple of the businesses, but I can add a VA or assistant easily and for a very affordable price. The open API allows me to slowly migrate certain systems over until the team is ready for the plunge with Zoho as the key interface.
Jen Pigg | TrustRadius Reviewer

Return on Investment

BrightGauge

  • ROI can be difficult to measure specifically on a tool like this, but quicker, easier access to information is key.
  • Decrease workload and time in creation of reports has definitely created an ROI.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • The ability to create and refresh a report has helped to reduce over 50% of time required to prepare elaborate MIS on a monthly basis.
  • It helped with analyzing data directly from the CRM and imported historical data at the same time.
Lonela Marinela | TrustRadius Reviewer

Screenshots

Pricing Details

BrightGauge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightGauge Editions & Modules

Additional Pricing Details

Zoho Analytics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Analytics Editions & Modules

On-premise Edition
Professional$301
  1. per user per month billed annually
SaaS Edition
Basic$301
Standard$602
Premium$1453
Enterprise$5754
  1. 0.5M rows, 2 users
  2. 1M rows, 5 users
  3. 5M rows, 15 users
  4. 50M rows, 50 users
Additional Pricing Details
There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Rating Summary

Likelihood to Recommend

BrightGauge
8.5
Zoho Analytics
8.5

Likelihood to Renew

BrightGauge
Zoho Analytics
8.3

Usability

BrightGauge
9.5
Zoho Analytics
8.1

Support Rating

BrightGauge
10.0
Zoho Analytics
7.0

Scalability

BrightGauge
Zoho Analytics
9.5

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