Brightly Event Manager™ vs. Webex Events (formerly Socio)

This is an ideal program for any school or district looking for a way to monitor room and maintenance requests. The digital routing availability will help ease the burden of paper copies and make it quicker for everyone to use and submit their needs. Schools with a variety of staff members are best suited, especially since when submitting a request you can designate those that need to be involved and what specific needs you have from facility to technology.

Incentivized

WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner

Incentivized

• You are able to designate whether you are submitting a maintenance request or a schedule request (for rooms).
• You can set recurring schedules for areas or rooms you may need weekly or monthly to be requested on a set day or time.
• SchoolDude autoroutes to the personnel you designate, taking out any physical paperwork involved.
• You can see your history of requests (both maintenance and schedule) in the database.

Incentivized

• It has quite a few optional and customizable features that can be utilized.
• It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
• It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.

Incentivized

• The filter and ability to sort through your request history is a little difficult to navigate and can be glitchy if you are not sorting in the correct way.
• There should be a quicker and simpler way to verify whether a room is booked prior to scheduling.
• A cleaner, more simplistic look and navigation would go a long way.

Incentivized

• Sometimes I feel like it uses too many resources and makes my computer go slower
• Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
• The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels

Incentivized

Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.

Incentivized

Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.

Incentivized

This is the only program I have used for the facility, maintenance, technology, and room requests. However, there are programs that include similar features. Frontline Professional Growth is a platform that includes digital forms and routing similar to SchoolDude. But it is a vastly more in-depth program with features that go beyond what SchoolDude is often used for.

Incentivized

We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.

• Less printing and copying in a district.
• Quicker submitting and processing time.
• Able to track requests and see what is being used in the district.

Incentivized

• User retention has increased by 25% with the help of Webex Events
• Lead retrieval at events is made very simple, thereby saving a lot of time for us
• Session tracking gives us a lot of valuable insights, helping us understand our users better
• Lead location tracking is present which helps us segment our audience better

Incentivized